Trust Your Inner Skeptic - Student Support Manager 2U Employee Review

1.0
11 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Skills building to bring elsewhere.

Cons

Many people get damaged by their "hire slow, fire fast" policy. People are working way too much, checking emails in the middle of the night, and working holidays only to be all of a sudden let go- even with families. They claim they have your back, but it truly is dog-eat-dog. Trust your gut. If you think there's a target on your back, there probably is.

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2U Response
6y
Thank you for sharing your experience. At 2U, we are proud of our people-first, highly collaborative, and team-oriented culture. We’re disappointed to hear that you did not feel supported during your time with us. As we grow and evolve, developing managers while creating a more seamless student experience continue to be top priorities for our leadership. The recent changes made by our management team were done thoughtfully to put us in the best position to serve students and our partners for the next phase of our journey. Employee feedback (both current and former) is critical to hear and we welcome the chance to learn more about your time at 2U. If you are willing to chat, please contact us at feedback@2u.com and reference “my Glassdoor response.”

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5.0
28 May 2026
Anonymous employee
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CEO approval
Business outlook

Pros

Great people with a great mission

Cons

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1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers across the org were amazing people at all levels. Years ago it was a very rewarding and special place to work.

Cons

Senior management (SVP and up and especially C-suite) is disconnected, lackluster, and has no plan other than to milk the company for whatever is left while they boast about how incredibly intelligent they are. The company went from a great culture (in spite of horrendous DEI policies between 2020-2024 that drove a wedge between employees who had differing points of view) to a cultureless hellscape where layoffs or fear of them were constant and brain drain was the norm as anyone who could leave did. Now a conga line of executives jump on board for ridiculous salaries as they make senseless course corrections while disregarding the advice of the few fantastic VPs and directors who remain- belittling them on calls and ignoring their expertise in front of their subordinates. Soon after their plans fail, they leave- much richer and with much more to boast about on their resumes as compensation declines and workloads for the lower level employees increase in their wake. In most cases, total compensation was reduced by nearly 25% a year for multiple years in a row since 2020 through loss of stock options, ESPP, and bonuses while layoffs contributed to a dramatic shift of workloads to some departments and employees.

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