Great Tips, Terrible Owner and Management - Server 13 Coins Employee Review

3.0
9 May 2024
Recommend
CEO approval
Business outlook

Pros

Tips are good. You can make around $400 or more on a good day.

Cons

Management is spineless. They will let you be abused physically, mentally, and sexually by guests and other staff members. Base pay is minimum, and the owner Al is basically Mr. Krabs in human form, but an alcoholic who screams at meetings and cuts our pay because the taxes on his second home increased. Health benefits are garbage. People stay because the tips are good, but we never had the tools or supplies we needed. The place is disgusting and held together with paperclips and bubblegum. Make sure to bring your own pens, notebooks, and $400 cash banks for change. If you don't the management sure won't help you.

Explore other reviews about 13 Coins

5.0
9 Jul 2021
Recommend
CEO approval
Business outlook

Pros

I was very happy here. Management was fair and rewarded hard workers. Teams worked in sync with each other. Senior management had an open door policy and our concerns never went unaddressed.

Cons

A little far for me to drive!

2.0
25 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can make good money during the short busy season in the winter

Cons

Management has poor communication with staff. They will change your schedule to work the day before the shift. They don't hold hold the staff they're friends with accountable so you'll have to pick up all the slack with no gratitude. They abuse your labor without thanks. The GM will even stay to drink after shift and will leave without paying or tipping

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