EBC Financial Group Reviews

3.2

37% would recommend to a friend

(34 total reviews)

38% positive business outlook

EBC Financial Group has an employee rating of 3.2 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EBC Financial Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

34 reviews
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

There's snacks and a Coffee Bot machine.

Cons

If you had a great time in kindergarten, you’ll probably love it here. Working here often feels less like being in a professional environment and more like being back in class, just with unclear KPIs instead of crayons. There are snacks in the pantry, which genuinely feels like recess privileges. Management maintains a strong teacher–student dynamic, complete with occasional scoldings to keep everyone “well-behaved.” Peer culture can resemble classroom politics too, cliques, favoritism, subtle backstabbing, and people taking credit for group projects they barely contributed to. If you’re one of the preferred kids, life is easier. If not, you learn quickly that surviving quietly is part of the curriculum. Every few months, seats are rearranged whenever management changes. Attendance is treated like a gold-star system, one sick day and your perfect record disappears. Meanwhile, bonuses and increments are discussed like mysterious end-of-year prizes everyone hears about but rarely sees. What does appear more consistently, however, is the Performance Improvement Plan, delivered with the same energy as being asked to stay back after class. Leadership can also feel emotionally unpredictable at times, with employees expected to navigate not only workloads, but also the moods, stress, and anxieties of management. Psychological safety is limited, reporting issues rarely leads anywhere meaningful, and the unspoken rule is to adapt rather than question. A workplace should feel stable, not like everyone is constantly adjusting themselves around the mood of the classroom teacher. There’s also a constant revolving door of “new kids.” Fresh faces arrive often, but many leave before they’ve even memorized the seating arrangement. If you enjoy strict supervision, classroom drama, and structured environments with snacks, this may be your ideal place to be. If you’re looking for a mature workplace culture, you may feel like you accidentally enrolled in kindergarten again.

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EBC Financial Group Response
1w
Thank you for taking the time to share your feedback and for highlighting some of the workplace amenities you enjoyed. We understand that workplace experiences can vary from person to person, and we appreciate candid perspectives. While we recognize that periods of rapid growth and organisational changes can create challenges, we respectfully disagree with the characterisation of our workplace culture and leadership approach. EBC operates in a fast-paced and highly regulated industry where structure, accountability, and performance expectations are important to support both business objectives and employee development. Processes such as performance reviews and improvement plans are designed to provide clarity, guidance, and opportunities for growth — not as punitive measures. We also take comments relating to favoritism, recognition, and workplace culture seriously. Our intention is to foster an environment where contributions are recognized fairly and employees are evaluated based on performance, capability, and impact. We acknowledge that communication and employee experience can always be improved, and feedback such as yours helps us continue reviewing and strengthening our practices. As we continue to grow globally, we remain committed to building a professional, respectful, and collaborative workplace where employees can develop, contribute, and succeed. We appreciate your feedback and wish you all the best in your future endeavours.
1.0
13 Apr 2026

Be aware of the actual working culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

free flow pantry snacks, Coffebot, monthly celebration

Cons

Background: The company presents itself as UK-based, but in reality the leadership and operations are heavily China-based, with a predominantly Chinese upper management team. Public-facing branding may differ from internal reality. Career Opportunities: Unsure and uncertain, as the environment is largely dominated by China-based Chinese management. Compensation and Benefits: Compensation and benefits are gradually improving. There are monthly birthday celebrations and occasional events or gifts. Other exclusive benefits can be vary depending on your department and management. Culture and Values: Very poor. Diversity and Inclusion: I joined expecting an international environment as the company expands globally, but ended up needing to adapt to a more Chinese-speaking, Chinese-centric workplace. Senior Management: Disaster. Work / Life Balance: Basically none if you want to be considered a top performer. Culture (Detailed): Very Chinese-style working culture. Employees who can follow a “996” schedule (long hours, constant availability) are often seen as top performers. This is quite visible during events like annual dinners, where top employees are those who are always online and working, even on off days. Favoritism exists — if upper management favors you, you may get more opportunities, including joining trips or additional activities. Poor management direction — there is a strong emphasis on adapting to change, but directions change frequently, which creates confusion. This contributes to a high turnover rate. Other Observations: High turnover rate, including senior roles. Even CEO and some C-level positions are relatively new and may not have strong decision-making authority. Opportunities exist mainly because there is a lack of structure, clear goals, or direction. Expectations are often unclear, and mistakes may lead to being scolded by management. Some members of upper management can be impolite and lack basic professional courtesy, such as not responding to greetings. Final Note: Not saying all 5-star reviews are fake, but there are instances where employees (including HR) are encouraged to leave positive reviews.

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EBC Financial Group Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear you appreciate the pantry offerings, workplace amenities, and employee engagement activities such as celebrations and events. We also acknowledge the broader concerns raised regarding culture, communication, and organisational structure. EBC Financial Group is a global organisation with teams operating across multiple regions, and we continue to evolve our structure and processes as we scale internationally. In such an environment, differences in working styles, language, and regional practices can naturally exist, and we are actively working to strengthen alignment and integration across all offices. We would also like to clarify that EBC is committed to maintaining a diverse and inclusive workplace where employees from all backgrounds are treated fairly and have equal opportunities for growth based on merit, performance, and contribution. Leadership decisions, compensation, and career progression are governed by formal review processes, which we continuously refine to improve transparency and consistency. We recognise that periods of rapid growth and organisational change can create challenges in communication and clarity. As a result, we are investing in improving internal processes, leadership capability development, and cross-functional coordination to support a more structured and predictable working environment. We appreciate all feedback, even when perspectives differ, as it helps us identify areas for continued improvement. Our commitment remains to build a professional, respectful, and high-performing workplace as we grow globally.
1.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

got cater food on certain public hol, some colleagues can be nice, i got unlimited GP clinic from MyMED, strict 10-7 onsite

Cons

The environment is heavily political, with frequent leadership changes and unclear direction. Many key aspects of work — including approvals, access to systems, project ownership, performance ratings, and bonuses — appear to be tightly controlled by a small group of decision-makers. In practice, this can make advancement feel dependent on alignment with current leadership rather than consistent, merit-based performance. Turnover and restructuring are constant. New managers and replacement hires come in every few months, making it difficult to maintain continuity or execute long-term plans. Teams are often rebuilt before previous initiatives have a chance to deliver results. There are also significant capability gaps in certain functions, particularly marketing. A large portion of the team appears to lack relevant experience or domain knowledge, which leads to unclear strategies, rework, and output that does not align with business needs. This raises questions about hiring standards and role fit. Performance management can feel disconnected from actual impact. KPIs are not always clearly defined or tied to meaningful outcomes, and may be adjusted or interpreted in ways that reflect internal politics more than measurable results. This creates confusion and reduces accountability. Culturally, there is a noticeable gap between stated expectations and day-to-day reality. Transparency is limited, and decision-making is not always communicated clearly. Combined with the frequent changes in leadership, this creates an environment where priorities shift quickly and employees are left navigating uncertainty. Thats the glassdoors content safe version. I cant speak the real truth. Finally, the place has more in common with soap n water than what you got told iykyk. Im giving a star so they dont take down but its rlly zero...

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EBC Financial Group Response
1mo
Thank you for taking the time to share your feedback. We’re glad to hear you appreciate the colleague support, employee benefits such as medical coverage, and the structured onsite working arrangement. We also acknowledge your comments regarding clarity of direction, organisational changes, and performance management. As a growing global organisation, EBC continues to evolve its structure and processes to better align with business needs across regions. We recognise that periods of change can sometimes feel disruptive, and we are working to improve communication and alignment to provide greater clarity and stability for teams. With regard to performance evaluation and career progression, EBC is committed to a merit-based approach supported by defined KPIs and formal review processes. We are continuously refining these frameworks to ensure consistency, transparency, and fairness across all departments. We appreciate all feedback as it helps us identify areas where we can improve both communication and execution. Our goal remains to build a more structured, transparent, and supportive working environment as we continue to grow.
Viewing 1 - 3 of 34 Reviews

Glassdoor has 38 EBC Financial Group reviews submitted anonymously by EBC Financial Group employees. Read employee reviews and ratings on Glassdoor to decide if EBC Financial Group is right for you.