At the risk of sounding like a broken record in the midst of all the other recent reviews, simply put, Drop has lost sight of what's important and left employee well-being to the wayside.
Being at Massdrop turned Drop for a handful of years, I realized there'd be challenges and growing pains along the way but held onto hope that with growth would come better structure and a vision for career progression and overall company goals. Sadly, with greater headcount and additional funding, only came leadership that was stubborn and at odds with the existing company culture, instead trying to turn the company in a direction that only matched their unique (often unrelated) experience and understanding. Company vision grew cloudier and less transparent; every All Hands felt like a complete reorientation of what mattered. During my tenure we were a group buy website, an e-commerce platform, a community marketplace and forum, a site for enthusiasts, a product design company, and now even a market research/analytics tool. It’s no wonder you’d always get 10 different answers if you asked 10 employees what Drop is because the upper management couldn’t even relay it to employees in a clear way (even after a complete rebrand!). Most employees and teams are overworked, stretching to take on tasks outside their immediate job description but never seeing the compensation to match. Raises were few and far between with any actual increases being borderline laughable, especially when you’d hear through the grapevine what the budget was for other, newer roles. It always felt like the people who cared the most and put in the hardest work were rarely recognized for their effort, in favor of platforming the leadership and individuals in higher profile positions steering the ship awry.
It’s hard to watch something you loved so much become a disappointing, soulless version of what it could have been, but I can only hope feedback is taken to heart and real improvements are made to put Drop back on course for success.