DSW Reviews

3.4

52% would recommend to a friend

(4,070 total reviews)

Doug Howe

58% approve of CEO

35% positive business outlook

DSW has an employee rating of 3.4 out of 5 stars, based on 4,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSW employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employee discounts on shoes online and in-store. Flexible work hours, depending on the manager or CEL, scheduled on a working shift.

Cons

Abusive store practices with work loads, tools used, work areas assigned to, and a consistent contempt for customers, their health, safety and peace of mind while they are shopping.

Viewing 1 - 3 of 4,070 Reviews

Glassdoor has 4,147 DSW reviews submitted anonymously by DSW employees. Read employee reviews and ratings on Glassdoor to decide if DSW is right for you.