Question 1

Is DHL Express a good company to work for as a Customer Service?

Accepted Answer

Customer Service professionals working at DHL Express have rated their employer with 3.7 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of DHL Express employees being 3.8 out of 5 stars. Search open Customer Service jobs at DHL Express now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at DHL Express.

Question 2

Does DHL Express pay Customer Service employees well?

Accepted Answer

Customer Service professionals rate their compensation and benefits at DHL Express with 3.7 out of 5 stars based on 48 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Customer Service salaries and benefits at DHL Express.

Question 3

How happy are Customer Service professionals working at DHL Express?

Accepted Answer

91% of Customer Service employees at DHL Express would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Customer Service professionals have also rated DHL Express with a 3.7 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at DHL Express?

Accepted Answer

Customer Service Representative (130), Customer Service (68), Courier (67), Operations Supervisor (60), Account Manager (57), Account Executive (56), Manager (50), Supervisor (48), Intern (43), Project Manager (43), Warehouse Worker (42), Customer Service Advisor (41), Driver (41), Inside Sales Representative (41), Ramp Agent (40)

Question 5

What are the pros of working at DHL Express according to real employee reviews?

Accepted Answer

"good benefit private medical health" ((in 298 reviews)); "Good pay and thats it" ((in 207 reviews)); "The culture and the people we work with are great" ((in 185 reviews)); "great international environment and people" ((in 164 reviews)); "Great colleagues and a big team to learn" ((in 113 reviews))

Question 6

What are the cons of working at DHL Express according to real employee reviews?

Accepted Answer

"Some of the management is poor" ((in 204 reviews)); "Low salary and old technology" ((in 165 reviews)); "long hours and busy especially at the end of the year" ((in 80 reviews)); "Not at all all boss and managers are good" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews))

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Fast Paced

“Strong brand, but internal fairness and leadership consistency need serious attention”

Very supportive. Diverse, multi cultural. The management are fab, understanding and respectful.

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