Does DFS pay their employees well?

According to anonymously submitted Glassdoor reviews, DFS employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at DFS. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at DFS?

59% of DFS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DFS 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at DFS?

Sales (31) , Sales Associate (23) , Assistant Sales Manager (22) , Sales Assistant (12) , Sales Manager (12) , Sales Advisor (10) , General Manager (9) , Manager (7) , Sales Representative (7) , Branch General Manager (5) , Sales Executive (5) , Sales Office Administrator (5) , Sales Person (5) , Store Manager (5) , Administrative (4)

What are the pros of working at DFS according to real employee reviews?

"good money to be earned there is nothing else good about the company" ((in 17 reviews)); "Good training" ((in 14 reviews)); "Great teams and supportive environment" ((in 12 reviews)); "Great colleagues sit down when quiet" ((in 12 reviews)); "great benefits and superb customer service" ((in 10 reviews))

What are the cons of working at DFS according to real employee reviews?

"Long hours and hard to take breaks" ((in 30 reviews)); "The management is poor." ((in 16 reviews)); "No work life balance" ((in 13 reviews)); "Bullying managers shouting swearing and talking to you like dirt." ((in 6 reviews)); "working weekends and bank holiday, and evenings" ((in 6 reviews))

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DFS

DFS Reviews

3.5

59% would recommend to a friend

(367 total reviews)

Tim Stacey

69% approve of CEO

58% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.5

Compensation and benefits

3.3

Culture and values

3.3

Work/Life balance

3.0

Senior management

3.0

Career opportunities

DFS has an employee rating of 3.5 out of 5 stars, based on 367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DFS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

367 reviews

3.0

14 May 2026

Decent for beginners, but culture needs improvement

Analyst

Recommend

CEO approval

Business outlook

Pros

ok to join as fresh

Cons

culture can be be better

3.0

31 Jul 2025

Not Bad

Digital analytics assistant

Recommend

CEO approval

Business outlook

Pros

Still has a lot improvement to do

Cons

Work from home and good rest

3.0

23 Jul 2025

Good benefits, no motivation

Analyst

Recommend

CEO approval

Business outlook

Pros

Good benefits, friendly culture and colleagues

Cons

Unstable, constantly restructure, no motivation

Viewing 1 - 3 of 367 Reviews

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Jobs at DFS

Retail Sales Advisor - 20 Hours

Customer Support Advisor

Housekeeper - 20 Hours

Bradford, Yorkshire and the Humber, England

£13 - £13 /hr

(Employer provided)

View job

Retail Sales Advisor -20 Hours

Milton Keynes, England

£13 - £13 /hr

(Employer provided)

View job

Customer Experience Advisor - 30 Hours

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DFS

DFS Reviews

Ratings by category

Reviews by job title

Decent for beginners, but culture needs improvement

Not Bad

Good benefits, no motivation

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