Does Custom Truck One Source pay their employees well?

According to anonymously submitted Glassdoor reviews, Custom Truck One Source employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Custom Truck One Source. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Custom Truck One Source?

56% of Custom Truck One Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Custom Truck One Source 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Custom Truck One Source?

Mechanic (7) , Account Manager (6) , Service Technician (5) , Technician (5) , Manager (3) , Crane Inspector (2) , Customer Service (2) , Engineering Intern (2) , Sales (2) , Sales Associate (2) , Sales Coordinator (2) , Sales Representative (2) , Shop Assistant (2) , Welder/Fabricator (2)

What are the pros of working at Custom Truck One Source according to real employee reviews?

"Great people to work with." ((in 8 reviews)); "Good Benefits." ((in 8 reviews)); "Competitive pay and benifits not bad." ((in 6 reviews)); "Great team and leadership." ((in 4 reviews)); "Great opportunity for growth." ((in 3 reviews))

What are the cons of working at Custom Truck One Source according to real employee reviews?

"poor management depending on department" ((in 11 reviews)); "Lots of nepotism." ((in 4 reviews)); "Minimal training" ((in 3 reviews)); "Upper management was severely disengaged from our branch, and contributed very little daily direction on production, efficiencies, policies, and procedures." ((in 3 reviews))

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Custom Truck One Source

Custom Truck One Source Reviews

3.3

56% would recommend to a friend

(122 total reviews)

Fred Ross and Ryan McMonagle

70% approve of CEO

50% positive business outlook

Custom Truck One Source has an employee rating of 3.3 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Custom Truck One Source employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

122 reviews

4.0

1 Jul 2026

Family values are strong, but suggestions ignored

Title assistant

Recommend

CEO approval

Business outlook

Pros

Family is very important to this company

Cons

Often times, suggestions for improvement are overlooked

3.0

11 Jun 2026

Pleasant office environment but low pay and nepotism

Marketing specialist

Recommend

CEO approval

Business outlook

Pros

Nice office. Most people are nice.

Cons

Low pay. Lots of nepotism.

5.0

23 May 2026

Good hours with plenty of overtime available

Hydraulic technician

Recommend

CEO approval

Business outlook

Pros

Good hours and plenty of overtime.

Cons

Need own tools. Not really a con. Just a fact of life.

Viewing 1 - 3 of 122 Reviews

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CUSTOMER SERVICE REPRESENTATIVE

Item Creation and Data Specialist

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Reviews by job title

Family values are strong, but suggestions ignored

Pleasant office environment but low pay and nepotism

Good hours with plenty of overtime available

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