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Custom Decorators

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Custom Decorators Reviews

3.8

69% would recommend to a friend

(95 total reviews)

Steve Brown

85% approve of CEO

66% positive business outlook

Custom Decorators has an employee rating of 3.8 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Custom Decorators employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

95 reviews
2.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Meeting new people every day. There were also a few people from the office and management that were pleasant to work with/ speak with.

Cons

So much of what was discussed in the interview was extremely misleading. The amount of investment reps pay up front was ridiculous. The amount of travel was beyond what was told to me in the beginning. The pay was super low. The reps that had been with the company prior to 2020 must be making a different commission rate. People who have been hired since 2020 have a very high turnover rate. The reason why is the pay is too low for the amount of work, travel and time that it takes. When I did the math, I barely made minimum wage. They are not honest with you when they hire you about the different commission percentages. I am a very experienced and seasoned sales professional, yet I was never able to make any money. Sales support took a long time to get back to you, which resulted in many customers taking their frustration out on me. Product is not very high quality and has many issues. The installers were not professional and I was continuously apologizing. It was just a sale step factory of hiring and quitting. Only the company benefits. It was a very frustrating experience and a waste of my time.

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I have really enjoyed my experience working as a Recruiter here. The flexibility of working from home has been such a blessing and allows for a great work-life balance. Leadership is kind, approachable, and always willing to help when needed. Even though the role is remote, there are plenty of opportunities to connect with the team and feel included.

Cons

None that stand out so far

1.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

There are no Pros to working there.

Cons

Inexperienced and inept supervisors and managers. Nepotism (managers having family members as direct reports) in a corporate company - this isn’t a family business. No SOPs or WIs; lacking proper tools to execute job effectively and efficiently. Company currently laying off employees. Extremely high turnover. Most jobs are commission-only. They do not payout PTO when you leave. Healthcare premiums are about 95% paid by the employee - expect to pay over $500 a month for self and over $1,000 a month for family / spouse. Read their customer reviews on Yelp! Terrible.

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Custom Decorators Response
7mo
Thank you for sharing your experience, and we're sorry to hear that your short time with us (less than 30 days) did not meet your expectations. We wish you the very best in your future professional endeavors.
Viewing 1 - 3 of 95 Reviews

Glassdoor has 109 Custom Decorators reviews submitted anonymously by Custom Decorators employees. Read employee reviews and ratings on Glassdoor to decide if Custom Decorators is right for you.