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      Costa Coffee

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      Costa Coffee Reviews

      3.9

      83% would recommend to a friend

      (89 total reviews)

      90% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      4.1

      Culture and values

      3.9

      Work/Life balance

      3.9

      Senior management

      3.6

      Compensation and benefits

      3.5

      Career opportunities

      Costa Coffee has an employee rating of 3.9 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      89 reviews
      2.0
      2 Jul 2026

      Flexible hours, but terrible management and ethics

      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are a student your hours can be very flexible and work is quite easy.

      Cons

      By far it was the worst management I have ever worked with. The manager was rude and at times inappropriate. They scammed people with raffle tickets. This place held no morals and has the capability of destroying anyone's mental health.

      Viewing 1 - 3 of 89 Reviews
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      ReviewsCosta Coffee reviews

      Glassdoor has 92 Costa Coffee reviews submitted anonymously by Costa Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Costa Coffee is right for you.