Convertus Reviews

By far the worst part of Convertus has been the drastic change in culture, the beginning of the end starting this summer when a key leader in the company resigned. There was drive from senior individuals who had helped run key areas of the business to form a leadership team after Nick left, and at first, that is what Trader promised would happen. However, in reality, two executives from Trader came in and started calling the shots, dissolved much of the old Convertus culture and everything has felt up in the air since. It's as if they have come in to "fix" something, when ultimately in the process of "fixing" they have created an environment where people are afraid to ask questions, feel unsafe and scared to go to these two individuals with advice, and are just incredibly anxious, especially since they laid off 17 people after telling everyone on the team that they want the company to grow. These two leaders from Trader lack transparency, don't listen to employees, dismiss ideas that aren't their own, are quite egotistical and lack any empathy. They are unfit to run this business, but because of their direct connection to higher ups at Trader, they have the power to do whatever they want, and are taking full advantage of it. Convertus hasn't been doing well financially, with its year end budgeted revenue about half what was anticipated. This is a result of the company losing its entire sales team, with Trader having no plan or strategy to create another. Client retention has gone down with people leaving from the Customer Success team for a lack of vision. The engineering teams are the only ones that have some motivation to continue, in terms of the products they can work on, but the bureaucracy and corporatism has also seeped there, and is forcing talented engineers to look for other opportunities. Most senior people have already left this company, from all teams, and there are many more on their way out. The bottom line is, this company was built on the idea that people come first. This is precisely why so many eager, talented and great individuals stuck around for very little pay and made it what it was, but these new leaders have made it very clear that for them, this is all about "business", and everything must come down to the dollar amount. Anyone is expendable to them; it won't take them much to remove someone, even someone talented that they just don't like. Look at them the wrong way and you might be out of a job. That's how bad it is.

Everything. Since the takeover by Trader, the company has been in steady decline, to the point where 1/3 of the team were let go. I have never seen a company so mismanaged at every level. This company won’t be here in 6 months. If I was to speak to a potential new hire, I would tell them to run for the hills, but it’s very clear that there is going to be no such thing as a “new hire” in this company, given that Trader are slowly winding the company down. Entire teams have been moved to Trader head office. The rest have been cut to their bare bones. They are no longer looking for new business. We can’t even support our existing client base. The offices have moved to a space 1/3 of the size, and if that isn’t an indicator of what is to come, then I don’t know what is. Whether you are a prospective hire, or a potential customer, stay away from this business. It will be the best decision you could make.