Does Community Financial System, Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Financial System, Inc. employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Community Financial System, Inc.. This rating has been stable over the past 12 months.

How satisfied are employees working at Community Financial System, Inc.?

57% of Community Financial System, Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Financial System, Inc. 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Community Financial System, Inc.?

Bank Teller (7) , Teller (7) , Branch Manager (4) , Credit Analyst (4) , Teller II (4) , Customer Service Representative (3) , Customer Service Representative (CSR) (3) , Head Teller (3) , Administrative Assistant (2) , Collector (2) , Data Entry Clerk (2) , Teller I (2)

What are the pros of working at Community Financial System, Inc. according to real employee reviews?

"Benefits are great" ((in 10 reviews)); "Great people and company to start at." ((in 9 reviews)); "Great company, awesome work/life balance" ((in 4 reviews))

What are the cons of working at Community Financial System, Inc. according to real employee reviews?

"Low pay, does not show appreciation of employees appropriately" ((in 18 reviews)); "Management is terrible." ((in 5 reviews)); "Insufficient training" ((in 5 reviews)); "Upper management is terrible, and very clicky." ((in 3 reviews))

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Community Financial System, Inc.

Community Financial System, Inc. Reviews

3.4

57% would recommend to a friend

(101 total reviews)

Dimitar Karaivanov

50% approve of CEO

55% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity and inclusion

3.1

Culture and values

3.1

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Community Financial System, Inc. has an employee rating of 3.4 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Financial System, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

101 reviews

3.0

31 May 2026

Decent basic job

Head teller

Recommend

CEO approval

Business outlook

Pros

Decent coworkers, good amount of PTO & paid holidays

Cons

lack of proper systems and equipment to do the job, wage increases are miniscule. Company chooses to spend money elsewhere rather than investing in tools and employees

3.0

28 Apr 2026

Easy job, but challenging coworkers and management

Teller

Recommend

CEO approval

Business outlook

Pros

Easy job once you learn it

Cons

Erratic coworkers, manager was not appreciative, customers were inappropriate

1.0

17 Dec 2024

No Values

Collector

Recommend

CEO approval

Business outlook

Pros

It’s a job. You earn money.

Cons

Lack of respect from management and other collectors. Pay raises are not fair across the board. Management is terrible. Mandate overtime for collectors. No Christmas presents like prior years!!

Viewing 1 - 3 of 101 Reviews

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Community Financial System, Inc.

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Reviews by job title

Decent basic job

Easy job, but challenging coworkers and management

No Values

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