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Command Investigations

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Command Investigations Reviews

2.9

33% would recommend to a friend

(48 total reviews)
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Steve Cassell

57% approve of CEO

31% positive business outlook

Command Investigations has an employee rating of 2.9 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Command Investigations employee rating is 22% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

48 reviews
1.0
1 Aug 2016

WARNING! Run & don't look back!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Traveling, lunch break, off days, break time, when I have holidays off, working until I find another job & better job

Cons

This company is a total JOKE! Totally unprofessional and lacks credibility! Poor Management for the Marietta, GA market area. RUN FOR THE HILLS! You have been warned. If I could rate this company LESS than 1 STAR I definitely would. POOR!

1.0
4 May 2022

Keep in mind

Recommend
CEO approval
Business outlook

Pros

My first manager was down to earth, offered a positive reinforcement style of managing, and was knowledgeable about the field. A fantastic mentor overall. Every day at work was different from the last, even if it's the same case. Some occasions can be exciting! Entry level position Objective work in nature, hit record and see if the subject helps or hurts their case.

Cons

The good manager left and the replacement manager was awful, which is why I left the company. He was disrespectful (cursed another PI in the first conversation I had with him) and micromanaged. He would reprimand daily about losses and push for doing illegal/unsafe practices in a read between the lines type of conversations (running red lights, intimidation (staying on the subject when burned), working a file the next day after the previous PI was burned the day prior… etc. He also liked to use the “progressive trick”. This is where you impersonate the subject and enter their personal information into Progressive’s website for a quote. During the quote process Progressive will share vehicle information that is registered to the address used. CIs contract states as well as local laws, not to carry a firearm while on duty. Many PI’s I worked with bragged about their weapons they carried with them during work. Many PI’s I worked with falsified report writing. One way in particular was leaving the case and changing times. They would literally tell me they were changing times on their cameras to do this. Different hourly pay based upon what it's for. 18/hr for surveillance; 13/hr for commuting/report writing. Insurance and PTO are poor. Racked up copious mileage on personal vehicles. Their mileage reimbursement/contract paid $45/day (other investigators had different contracts, so make sure to negotiate). No schedule with the potential for long hours (up to 16hr days). They still door knock. District manager and direct manager argued with me that I should be preparing for cases but not logging time to do so. They expected me to work off the clock.

1.0
11 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Good place for someone with no experience looking to learn the ropes before moving on to real work with a real company.

Cons

Management lacks experience necessary to make recommendations or give any useful guidance. In addition, everyone was told that no raises would be given anymore. So the pay you make when hired will be the same pay you make until you quit or are terminated. Lastly, don't expect management to tell you what to do, this job is about you learning from your own mistakes, management doesn't have enough field experience to give any effective instructions.

Viewing 1 - 3 of 48 Reviews

Glassdoor has 48 Command Investigations reviews submitted anonymously by Command Investigations employees. Read employee reviews and ratings on Glassdoor to decide if Command Investigations is right for you.