ComPsych United States reviews

4.0

78% would recommend to a friend

(544 total reviews)
avatar

Paul Posey

86% approve of CEO

81% positive business outlook

Employees in United States have given ComPsych a rating of 4.0 out of 5 stars, based on 544 company reviews on Glassdoor. This indicates that most employees have a good working experience in United States. The ComPsych employee rating in United States is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

544 reviews
3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Colleagues were amazing, customers were a pleasure to work with

Cons

Minimal support from leadership, no urgency to resolve issues,

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Decent schedule if you can get the 9:30-5:30; mind you, some departments you also take calls for close by 4:30pm so if you have a later schedule, you can't transfer but have to complete intake for those and schedule an appointment, like the legal dept of circa 3 people of which only 1 takes appointments.

Cons

Back to back calls; Too many roles all combined into one position so, apart from providing immediate crisis counseling and safety planning (this job requiring an MA in counseling at minimum), you are also an intake for several other departments that don't have their own intake lines, between your regular more customer service calls matching people with available in-network therapists in their area or correcting prior matches; corporate representative callers require a completely different service that you also are the intake line for, somehow. No LPC-A supervision provided and you're unlikely to be able to use this job to gather licensure hours as it's so all over the place in terms of the roles you serve. You're not a therapist or a devoted crisis line but you're also not a straight forward customer service rep, so you kind of get the worst of both worlds

Viewing 1 - 3 of 544 Reviews

Glassdoor has 878 ComPsych reviews submitted anonymously by ComPsych employees. Read employee reviews and ratings on Glassdoor to decide if ComPsych is right for you.