Cold Stone Creamery Reviews

Pros

The store always smelled sweet, so it puts you and the customers in a good mood. It was VERY rare for customers to get rude and snippy with you like in most retail stores. The coworkers were like family and were easily the ones who held each other together.

Cons

Scheduling was highly inflexible and the staff shortages were constant and abysmal, which overworked our few employees constantly.

Pros

free ice cream, flexible ish hours

Cons

It was not a good work environment. He expects way too much of his (mostly high school) employees. Harassment is dismissed. Multiple female teenage employees were sexually harassed by a significantly older male employee and there were no consequences. Coldstone as a company is decent. But Mauricio sucks to work for

Pros

Fast paced environment Good tips

Cons

Location is pretty busy so line was typically out the door during most weekends. Management did not do a good just to ensure proper staffing.

Pros

it was good, not great. jsut good.

Cons

management always asked me to cover them

Pros

Job was pretty simple to understand.

Cons

Sometimes there were not enough people scheduled for busy times.

Pros

Flexible hours Friendly work environment

Cons

Very busy during prime hours

Pros

Great company and the environment is great

Cons

People are in a rush and can be a bit rude about melted ice cream from the summer head

Pros

Food Handling Experience. Free Ice Cream On Shift. Customer Service Experience. Cake Decorating Experience. Tips. Fun Environment. Simple Tasks. Flexible Schedule (If There Are Enough Workers, That Is.) Management is very nice, they'll have your back when it comes to customers. (Corporate will not)

Cons

Little to no 10 or 15-minute breaks. No lunch breaks. Sometimes you are completely on your own for an entire shift. No paid time off or vacation time. No sick time off. No holiday pay. Owner presence is mostly for restocking the back/ bringing money for the registers. Schedules are often very late to be finalized. Coldstone's Corporate doesn't care about the employees or their well-being at all. They only care about money. They will side with an insane customer over a long-time employee and/or actual camera footage. So many OSHA violations, seriously. Everyone acts as if they care about it until it comes down to actually having to pay to make things safer and/or more comfortable for the employees. I'm writing this with the help of 3 other former employees, we all agree that this place is a good first job, but try to not stay long enough to see it falling apart and taking you down with it.

Pros

Fast paced environment but not overwhelming. Super friendly staff and management. I enjoyed coming in to every shift.

Cons

Could get a little busy at times, but it really wasn’t bad.

Pros

Positive energy Great team & staff Flexible Scheduling Opportunity to move up

Cons

Can be overwhelming on busy nights Pay could be better