Coinbase Reviews

3.6

55% would recommend to a friend

(1,107 total reviews)
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Brian Armstrong

72% approve of CEO

46% positive business outlook

Coinbase has an employee rating of 3.6 out of 5 stars, based on 1,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coinbase employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
6 Aug 2021

Very cool work

Recommend
CEO approval
Business outlook

Pros

- Very interesting technical challenges - A LOT of autonomy (could be a con) - Amazing perks (WFH stipend, random gifts all the time) - Very smart colleagues - Great communication all around the company - Exciting - Brilliant CEO and engineering execs - A lot of useful education and automation regarding processes

Cons

- There is a lot of autonomy so if you're the kind of person who needs the work to be handed to you, you'll have to adjust - Since crypto is a very fast paced field, you will often have multiple projects on the go at the same time so work-life balance is usually relatively bad, although the company does offer re-charge days (and weeks) so that we can all take time off. - This is the biggest con: you get assessed if you're "on-track" or "off-track" every quarter, if you're "off-track", you have 60 days to fix it. Quite an aggressive stance, similar to Amazon's PIP program which is notoriously toxic.

1.0
23 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Full disclosure: I made a few million here just by being in at the right place and time where my option strike price was basically nothing. Which is awesome, life changing for those of us who lucked into that. I can't, in good faith, recommend anyone new to work here though. - Above average pay + equity comp (though stock only goes down) - Remote work is nice - Used to have really great perks, may one day again - Modern dev practices - Good diversity if you care about that - Sounds sexy on your resume I guess?

Cons

Company has pretty much been in a downhill spiral since about 4 months before it went public. This has nothing to do with the decisions about "no politics at work" and everything to do with outwardly hostile, sociopathic senior management that was all hired about this time. As an engineer you will spend 2-10 hours of your week interviewing new candidates (apparently the 'hiring' team is just a passthrough), more time learning new interviews (we all have to learn 20 new ones by the end of the year!) and if you're anything past a junior engineer about 20 more hours a week will be interviews. Oh and if you're in charge of bootcamp mentoring or on call another 10-20 hours is gone from your day. So you then have to work evenings and weekends or your work just won't get done. And don't think they won't notice if you skip a Saturday, they will. Don't expect your manager to help either because they're required by the new rules to spend 50% of their time on new hire headhunting and interviews and if you ever see your manager's schedule it's meetings 9-5 anyway. They'll message you at 8 PM asking you to do something, have a weekly sync with you where they tell you you're off track and need to work harder or you're fired in 60 days (New 'on track pulses' every quarter to keep you motivated by fear) and throw new work at you and say 'figure it out'. Upper management sits around spewing nonsense about NFTs and how we're totally going to be saving starving African farmers with crypto any second now. Self-righteous lip service while they basically hold employees hostage to 80 hour work weeks with their stock option vesting schedule. You're here making the execs (and if you're lucky yourselves) and Chinese speculators richer, don't kid yourselves. Oh and there's no QA or testing. Nope, zero. Don't believe in it. Instead we sneakily try to fix things in production by constantly firefighting with 'incidents'. I can't tell you all the shady borderline illegal things I've been asked to do to cover this up either. Couldn't actually test things, better put that on the engineers too. If this all doesn't put you off though I will admit, great place to make money. If the stress doesn't kill you by 40 you can retire.

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Coinbase Response
4y
We appreciate your feedback, and are sorry you had a negative experience. Hopefully you find something that is a better match for you. L.J. Brock, Chief People Officer
2.0
13 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Coinbase is a fast-paced environment with a healthy engineering culture that offers the opportunity to work on industry-leading products used by millions of customers. The company offers good benefits and has transitioned well to a remote-first culture during COVID. Despite leadership problems, the company is doing well due to it's strong market position.

Cons

Coinbase suffers from a lack of competent leadership. The most notable example of this is Brian Armstrong's recent actions in response to an employee walkout because he refused to make a simple statement supporting black lives (like most other companies were doing at the time). Instead of learning from the situation and listening to employees, he publicly asked those who disagreed to leave and banned open discussion from the company slack and AMAs. This was an extreme and unnecessary step that caused high stress and conflict within the company in the midst of a pandemic. Worse, it alienated minority employees and actively undermined belonging and inclusion work being done. This was the largest unforced error by leadership, but not the first (see also the Chicago office and Neutrino acquisition). Coinbase also has an unhealthy self-described "intense" work culture. Work-life balance is poor and burnout is common. In my experience the people who are most successful and get promotions here are the people working long hours and weekends. If you want to have a manageable workload and a rich life outside of work this is not the right company for you.

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Coinbase Response
5y
At Coinbase, we believe that focusing on our mission is how we’ll make the biggest impact on the world. Brian Armstrong, our CEO and co-founder, explained this approach in detail in a blog post earlier this year. This is a conscious choice on our part and we know it sets us apart from some companies. That said, I want to be absolutely clear on these points: We are committed to maintaining an environment that is safe, supportive and welcoming to employees of all backgrounds. We do not accept intolerant behavior. And we are committed to our Belonging, Inclusion and Diversity strategy, which we recently revamped to ensure it continues to meet our needs now that we have more than 1,000 employees spread around the world. We’re a hypergrowth company, and this means we’re regularly pushed out of our comfort zones. We encourage employees to “sprint and recover” — to do great work quickly, but to also take the time they need to rest and recharge. To help make this possible, we offer flexible PTO and flexible work hours. As you mentioned, we shifted to remote-first earlier this year, and we also created several extra company-wide paid days off (“Recharge Days”) this year. We’re proud of the team we’ve assembled at Coinbase, and we’re confident that our focus on our mission will help us make an impact on the world. L.J. Brock, Chief People Officer
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