Hard to find a place to start:
- this company hardly had a "curriculum" but managed to sell to districts around the country on it
- the CEO was 99% absent. There was no vision, no quarterly goals, not yearly outlook, no regular cadence of meetings--you know the most basic managerial stuff you'd implement with a distributed team. He didn't come to conferences we hosted with our clients. Unreachable most of the time by his direct reports. At times inboxes were flooded with 10-20 emails from the CEO that were written at 2am answering a bunch of questions with 0% chance of actually making progress toward a decision
- Highly nepotistic: Family run business and most the direct reports were friends. Would have been fine if they listened to anyone who actually had a degree in education or had spent formal time in the classroom
- Everything was bottlenecked. There was next to zero innovation toward becoming sustainable