Clue Software Reviews

3.8

68% would recommend to a friend

(35 total reviews)
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Clare Elford

72% approve of CEO

68% positive business outlook

Clue Software has an employee rating of 3.8 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Clue Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

35 reviews
2.0
21 Oct 2024

Lovely people but culture needs work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some people are genuinely lovely

Cons

It's not a place for everyone. Likely to not be a positive experience if you value autonomy or clear directives, permanent culture of constant change and last minute panic. Expect to complete work and then have to redo because someone higher up changed their minds or decided it should be done another way Tend to encourage people to leave rather than follow legal processes as reasons seemed more based on personality than capability - sadly an ingrained culture of 'if the face fits'

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Clue Software Response
1y
Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration to help us as we continue to grow. It's disappointing to hear that your time with us didn't meet your expectations. Regarding your feedback, we acknowledge that as a growing organisation, we are experiencing change. While this creates opportunities for innovation and adaptability, we understand that it may not suit everyone. We will always strive to improve working practices, processes and support for our team. Our intention is to ensure the highest quality outcomes for our customer and employees, and therefore we regularly review how we can improve communication and decision-making processes. We are committed to fostering a culture that values both performance and inclusivity. We are actively investing in training, feedback systems, and transparent policies to build a supportive workplace. We do offer exit interviews and surveys upon employees' departures and hope that you were honest in filling these out to ensure we collect accurate data. If you would however like to discuss your experiences further, please feel free to book some time with us at people.team@cluesoftware.com
2.0
26 Nov 2024

Job and company was not how it was sold to me

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some lovely people and delightful customers doing good work for society. Reasonable remuneration package.

Cons

Executive team don't seem to listen to constructive feedback. In fact when you speak out you are cut dead and they pretend you don't exist. Direction and focus is dictated by large customers regardless of the stated business strategy. Recruiting in the wrong areas of the business. Product deployment process is painful and unpredictable. Executive team pays lip service to "agile" delivery principles when it suits them. Product is difficult to support with no standard environment template.

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Clue Software Response
1y
Thank you for sharing your experience with us. We value insights from both our current and former employees as we continue to grow as a company, and seek these out in a variety of ways including surveys, regular one-to-ones with line managers and 'Keep in touch' (KIT) interviews conducted by our People team to gather in-depth feedback. Through our annual in person kick-off event, weekly company meetings and a structure of team meetings we encourage an open culture where everyone has an opportunity to share their ideas and contribute to the direction of the business. We are pleased to hear your recognition of your talented colleagues and meaningful work happening here, as well as the positive remarks about our remuneration package. At the same time, we are genuinely sorry that you do not feel able to recommend working at Clue. If you do not feel you were able to raise this fully in your exit questionnaire and interview, and would like to discuss the matters you have raised further, please do contact us at people.team@cluesoftware.com
1.0
21 Oct 2024

Say all the right things at first but its all rubbish

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When i started they were saying all the right things about how we can improve as a business, and how we can grow as employees. But it was all lip service. Absolute rubbish.

Cons

They all hire there friends who wont challenge anything higher management say. Very autocratic run business. If you disagree with senior managers they will find a way to push you out or just ignore you until you leave. If the customer knew the truth about some of the underlying issues here they would all leave especially considering some are big government agencies.

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Clue Software Response
1y
Thank you for sharing your experience with us. We appreciate your feedback and will take it into consideration to help us as we continue to grow. It's disappointing to hear that your time with us didn't meet your expectations. Your comments about our hiring practices and management style are important to us, as we're always striving to create a more inclusive and supportive environment where every voice is heard and respected. We are always keen to recruit talented individuals to join the Clue team and through our employee referral scheme encourage our employees to introduce old colleagues or friends. All referrals will be subject to the same rigorous interview process as other applicants. We do offer exit interviews and surveys upon employees' departures and hope that you were honest in filling these out to ensure we collect accurate data. If you would however like to discuss your experiences further, please feel free to book some time with us at people.team@cluesoftware.com.
Viewing 1 - 3 of 35 Reviews

Glassdoor has 38 Clue Software reviews submitted anonymously by Clue Software employees. Read employee reviews and ratings on Glassdoor to decide if Clue Software is right for you.