ClearSource Reviews

4.2

83% would recommend to a friend

(474 total reviews)
avatar

Rob Goeller

89% approve of CEO

80% positive business outlook

ClearSource has an employee rating of 4.2 out of 5 stars, based on 474 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ClearSource employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

474 reviews
1.0
20 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Not too hard work; ok atmosphere; fun co-workers; pay is adequate for what is commonly required.

Cons

For a mature person, WAY TOO much micromanaging; team leaders are nice about it, but too much. Too much pointing out what someone is doing wrong (the negative) and not about what the person is doing right. Training is incomplete: need a LOT more time to train people. This has caused a mass exodus of people leaving because WAY too much is expected without proper training. Training can be sloppy. Benefits take 4 months to kick in. Pay should be increased, or commensurate with education/experience level. Profit first; family last.

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ClearSource Response
3y
We've never had a "CEA Specialist" at ClearSource. Perhaps this review is for some other company? Nate
1.0
4 Nov 2020

Terrible company

Recommend
CEO approval
Business outlook

Pros

Met some cool people there

Cons

Terrible management, super shady stuff going on you’d hear about and not flexible with scheduling.

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ClearSource Response
5y
I appreciate the feedback. I'm sorry we didn't do more before you left to improve things. I would love to have a conversation about the specific challenges you faced if you're open to it. Nate
2.0
15 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Cool that you’re able to work on different projects and switch to some on some days.

Cons

The company culture doesn’t really give back to their employees as well as once perceived. The CEO had a vision in which was distant, was achievable for all employees to enjoy their jobs and see results from start to finish. Throughout my tenure as I became a better agent, the workload was increased substantially. There’s a floor full of agents that should be able to all do the exact same job, not a select handful who have higher standards. The standards should be the same between all agents. In contrast agents should all have a minimum expectation shared between them and not have the heaviest workload on 10 specific agents who have special standards just because they can do their job better than everyone else; dispersion of work should be split evenly not 90/10.

Viewing 1 - 3 of 474 Reviews

Glassdoor has 487 ClearSource reviews submitted anonymously by ClearSource employees. Read employee reviews and ratings on Glassdoor to decide if ClearSource is right for you.