- little work pressure
- some people should have been fired
- some top managers being busy with internal politics instead of implementing a vision together and work together to fulfill it
- CEO at that time brought some of his buddies and gave them a great position title (salary probably came up with) but everyone wondered what they were actually doing
- job definition is totally different from the market place, e.g. an account manager is in charge of technical implementation & after-sale technical issues from merchants but are not directly involved in the sales process nor in charge to develop a portfolio of clients