Does ChurnZero pay their employees well?

According to anonymously submitted Glassdoor reviews, ChurnZero employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ChurnZero. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at ChurnZero?

78% of ChurnZero employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ChurnZero 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at ChurnZero?

Sales Development Representative (SDR) (14) , Sales (12) , Customer Success Manager (11) , Account Executive (9) , Implementation Specialist (5) , Marketing (3) , QA Engineer (3) , Customer Success (2) , Customer Success Manager (CSM) (2) , Director (2) , Sales Development (2) , Senior Software Engineer (2) , Software Engineer (2)

What are the pros of working at ChurnZero according to real employee reviews?

"Transparent and accessible leadership." ((in 14 reviews)); "My entire team is friendly and great to work with." ((in 12 reviews)); "Great environment and culture." ((in 11 reviews)); "Colleagues are genuine, passionate and easy to work with" ((in 6 reviews)); "19 has naturally changed this to be fully remote), great product, and the opportunity to have a hand in many parts of the company as processes change and the business scales" ((in 5 reviews))

What are the cons of working at ChurnZero according to real employee reviews?

"Sales leadership is the most dysfunctional/unorganized group I have ever come across." ((in 3 reviews))

What are employees saying about ChurnZero redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ChurnZero redundancy and their outlook for job security at ChurnZero in 2026.

ChurnZero Reviews

4.1

78% would recommend to a friend

(123 total reviews)

You Mon Tsang

97% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (123 reviews)

ChurnZero has an employee rating of 4.1 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ChurnZero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

123 reviews

5.0

13 Jun 2026

Great onboarding and accessible leadership, but need more help

Sales development

Recommend

CEO approval

Business outlook

Pros

Excellent and well-executed interview process and onboarding experience. Enablement is very thorough Leadership is accessible - Culture is amazing. The product has solid name recognition in the industry and high customer satisfaction.

Cons

So much opportunity we need more help.

4.0

19 Mar 2026

Talented team, strong momentum, and a culture that puts customers first

Chief sales officer

Recommend

CEO approval

Business outlook

Pros

ChurnZero is a place where driven, thoughtful people come together to do meaningful work. The team is collaborative, accountable, and genuinely invested in helping customers succeed. There is a strong sense of ownership across the organization, and leadership is engaged, accessible, and focused on building something that lasts. It is an environment where you can grow, take on real responsibility, and be surrounded by people who challenge you in the best way.

Cons

There is a Washington, DC office where local employees gather 1–2 times per week, which is a great opportunity for in-person connection for those nearby. Not everyone is able to take advantage of that, and there are currently no company-wide in-person gatherings, so building relationships across the full team takes more intention.

3.0

11 Dec 2025

Good CS platform to join

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

A close work environment where everyone is willing to support you.

Cons

The pay is not great, and the bonus structure is worse.

Viewing 1 - 3 of 123 Reviews

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ChurnZero

ChurnZero Reviews

Company ratings over time

Reviews by job title

Great onboarding and accessible leadership, but need more help

Talented team, strong momentum, and a culture that puts customers first

Good CS platform to join

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Jobs at ChurnZero