ChartHop Reviews

3.8

66% would recommend to a friend

(79 total reviews)
avatar

Ian White

64% approve of CEO

63% positive business outlook

ChartHop has an employee rating of 3.8 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ChartHop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

79 reviews
5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Product is wildly impressive and everyone at charthop has been so welcoming and kind as new joiner. Everyone seems to be here for the right reason and it is refreshing how aligned Leadership is to their customers and driving business outcomes.

Cons

Nothing yet, I would love to see Onboarding eventually back in person vs Virtual but I know that would only make sense when the time is right with many teams calendars.

1.0
21 Nov 2024

Wasted potential

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart and passionate coworkers, product is interesting and has a ton of potential

Cons

Toxic and ego-driven leadership that hired a smart team but took their input and expertise for granted, instead forcing a top-down approach to product development and expecting folks to just fall in line & execute. Built a product that is disjointed by chasing after the nearest fire or loudest, most recent customer request. Built a team culture that bred distrust, resentment, and burnout. What started out as a rewarding, inspiring experience turned into a profound disappointment.

avatar
ChartHop Response
1y
We are sorry to hear that your experience has been disappointing. We will be transparent and acknowledge that, in the early days ChartHop started as a less mature product, scaling quickly in a changing economy. As a result, we faced unexpected challenges that required us to pivot and adapt rapidly—some due to external factors and others where we could have admittedly done better. That being said, we have grown a lot in the past three years. We have worked hard to build an ambitious product while also focusing on a high-performance, growth-oriented culture that we are proud of. While we cannot change the challenges from our past, we remain committed to always reflecting on constructive, thoughtful feedback, as it helps us better support our employees, enhance our product, and improve the overall customer experience.
5.0
2 Nov 2024

Great product and coworkers

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Innovative product that customers genuinely love, talented and highly technical coworkers, good work/life balance

Cons

App has a decent amount of bugs to fix

Viewing 1 - 3 of 79 Reviews

Glassdoor has 83 ChartHop reviews submitted anonymously by ChartHop employees. Read employee reviews and ratings on Glassdoor to decide if ChartHop is right for you.