Question 1

Is Charles Schwab a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Charles Schwab have rated their employer with 3.9 out of 5 stars in 93 Glassdoor reviews. This is a higher than average score with the overall rating of Charles Schwab employees being 3.7 out of 5 stars. Search open Customer Service Representative jobs at Charles Schwab now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Charles Schwab.

Question 2

Does Charles Schwab pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Charles Schwab with 4.1 out of 5 stars based on 93 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Charles Schwab.

Question 3

How happy are Customer Service Representative professionals working at Charles Schwab?

Accepted Answer

64% of Customer Service Representative employees at Charles Schwab would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Customer Service Representative professionals have also rated Charles Schwab with a 3.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Charles Schwab?

Accepted Answer

Financial Services Representative (388), Financial Consultant (185), Senior Manager (179), Manager (160), Director (127), Financial Representative (110), Software Engineer (105), Managing Director (97), Broker (96), Customer Service Representative (95), Intern (92), Registered Representative (88), Investment Consultant (80), Client Relationship Specialist (79), Client Service Representative (72)

Question 5

What are the pros of working at Charles Schwab according to real employee reviews?

Accepted Answer

"Benefits are good and fair." ((in 796 reviews)); "Corporate culture is great because people buy in and work towards making everyone financially fit." ((in 716 reviews)); "It's great for people who want to enter the world of financing and is an amazing starting point for a career." ((in 638 reviews)); "The pay was good not great" ((in 422 reviews)); "Good work life balance and flexibility." ((in 415 reviews))

Question 6

What are the cons of working at Charles Schwab according to real employee reviews?

Accepted Answer

"Poor Management Approach: Managers tend to focus on reprimanding and criticizing employees instead of providing constructive feedback or collaborative retraining." ((in 248 reviews)); "Bad managers can really hold you back and they are not quick to turn over." ((in 215 reviews)); "Management became populated with "yes" people who could quickly change loyalties to the new "senior leadership" without any regard for self" ((in 122 reviews)); "Low salary by at least $10K to $15K which is pretty bad given that the annual increases are probably low with this economy." ((in 114 reviews)); "Regular company restructuring and layoffs as the company grows lead to confusion, morale issues, and the loss of some real knowledge and talent." ((in 86 reviews))

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