One thing they'll be very keen to tell you during the interview stage is that there is a significant amount of travel involved. What they won't tell you is that travel is unpaid and is to be performed out of working hours only. Enjoy those evenings driving high and wide across the UK with no additional pay. Expenses don't cover lunch or tolls, you'll have to take the longer route home after a busy day if you don't want to pay out of your own money. You are contractually required to opt out of your right to the working time regulation, so if you get home from a customer at 2am, you still start work at 9!
Enjoy your first day at Castleton where you will notice the jaded and utterly defeated people who are greasing the cogs. Don't worry about not fitting in, you'll feel this way too by the end of your first week.
The driving force of the company is to sell, with little care for anything after-sale. Don't take my word for this, if you get the job you'll get to experience customer attitude soon enough.
There's a massive bullying culture here, mainly that comes from the directors. Only friends of the directors get meaningful promotions, they are aggressive and rude to the majority of staff, and attempt to control things in a disruptive way. Managers come and go from this place in a matter of a few weeks or maybe a month or two. Appears that behaviour from the higher-end of the hierarchy make it uncomfortable enough for them to want to move elsewhere PDQ.
