Does Capital Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Bank employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Capital Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Bank?

34% of Capital Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Bank 3.1 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Capital Bank?

Teller (12) , Bank Teller (3) , Personal Banker (3) , Branch Manager (2) , Credit Analyst (2) , Financial Services Representative (2) , Lender (2) , Systems Administrator (2) , Teller Coordinator (2)

What are the pros of working at Capital Bank according to real employee reviews?

"Benefits are good." ((in 8 reviews)); "Nice and approachable manager" ((in 6 reviews)); "2) Decent pay with good benefits/PTO" ((in 6 reviews)); "Good coworkers and good hours" ((in 4 reviews)); "There are frequent opportunities to get promoted." ((in 3 reviews))

What are the cons of working at Capital Bank according to real employee reviews?

"Management in Loan Dept do not care about you!" ((in 15 reviews)); "Absolutely terrible working conditions, uncaring and horrible upper management, bank trying to get by with practically no staffing and very poor pay." ((in 6 reviews)); "wont get paid as much as other banks, will have to learn quickly as training is minimal, and you will work saturdays" ((in 5 reviews)); "Leadership didn't recognize talent/skills in employees and didn't give credit where due" ((in 4 reviews)); "Technology is behind and software is very dated." ((in 3 reviews))

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Capital Bank

Now known as First Horizon

Capital Bank Reviews

2.8

34% would recommend to a friend

(126 total reviews)

D. Bryan Jordan

83% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (126 reviews)

Capital Bank has an employee rating of 2.8 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital Bank employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

126 reviews

5.0

25 Aug 2025

Good place to work

Call center representative

Recommend

CEO approval

Business outlook

Pros

I enjoyed coworkers and and the customer service software to work with

Cons

No no real cons some calls could be challenging

5.0

6 Aug 2025

Great community bank

Loan processor

Recommend

CEO approval

Business outlook

Pros

Very flexible, great managers. Everyone was great.

Cons

Pay could be better. They pay less than other banks.

4.0

7 Jun 2025

Great company

Core banking analyst

Recommend

CEO approval

Business outlook

Pros

Flexible stable salary is good

Cons

Salary adjustment more training more stability

Viewing 1 - 3 of 126 Reviews

Jobs at Capital Bank

Mortgage Loan Processor

Customer Service Representative

Part time Universal Teller