Capita Disability Assessor reviews

2.2

16% would recommend to a friend

(106 total reviews)
avatar

Adolfo Hernandez

12% approve of CEO

16% positive business outlook

Disability Assessor employees have rated Capita with 2.2 out of 5 stars, based on 106 company reviews on Glassdoor. This indicates that most Disability Assessor professionals have an average working experience there. Capita is rated 38% below average by Disability Assessor professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

106 reviews
3.0
8 Sept 2025

Crapita

Recommend
CEO approval
Business outlook

Pros

WFH was the only good thing as no commuting

Cons

They are called this by the Private Eye for a reason Qualified Nursing staff who are employed to undertake the assessments are given next to no recognition as the clinical professionals that they are and treated with all the courtesy of a toilet cleaner. If you are make even the slightest error you are hauled through the coals and threatened with the sack rather than being given constructive advice and support to help you avoid it happening again. The auditors are totally inconsistent and seem to make it up as they go - Reviewer A could audit an assessment and decide its perfect;whereas Reviewer B could send it back as ungradable. My husband's manager was so unsupportive and a bully. Ended up with depression after working for this shower. If you use the chat app for any light conversation you are reminded by a jobsworth manager that they are watching you all the time and you are reprimanded for daring to be taking a break from work.

Viewing 1 - 3 of 106 Reviews

Glassdoor has 8,850 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.