Question 1

Does CapTel Service Specialists pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CapTel Service Specialists employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at CapTel Service Specialists. This rating has decreased by 2% over the last 12 months.

Question 2

How satisfied are employees working at CapTel Service Specialists?

Accepted Answer

52% of CapTel Service Specialists employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CapTel Service Specialists 3.6 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

Question 3

What are the top reviewed jobs at CapTel Service Specialists?

Accepted Answer

Captioning Assistant (273), Captionist (19), Captel Captioning Assistant (10), Caption Assistant (9), Captioning Specialist (9), Supervisor (9), Captioning Agent (8), Captioning Agent (CA) (6), CA Supervisor (3), Coach & Caption Assistant (3), Floor Operations Supervisor (3), Training Assistant (3), Caption Specialist (2), Captioning Assistant Supervisor (2), Captioning Assistant/Coach/Lead (2)

Question 4

What are the pros of working at CapTel Service Specialists according to real employee reviews?

Accepted Answer

"Flexible schedule not hard ok" ((in 39 reviews)); "Flexible hours and fairly easy" ((in 24 reviews)); "barely any at all, work from home" ((in 18 reviews)); "Good training, equipment is given" ((in 17 reviews)); "Decent benefits after a year" ((in 11 reviews))

Question 5

What are the cons of working at CapTel Service Specialists according to real employee reviews?

Accepted Answer

"Supervisors have a quota for writing people up so you get written up for the dumbest things that don't matter" ((in 26 reviews)); "Not the best management" ((in 18 reviews)); "Boring, Short breaks, Strict policies, Very cold" ((in 4 reviews)); "Company has very strict rules and regulations and enforces them pretty mercilessly." ((in 4 reviews)); "break room is nasty, the orlando call center specifically had a remodel, but it’s still... nasty." ((in 3 reviews))

Question 6

What are employees saying about CapTel Service Specialists redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapTel Service Specialists redundancy and their outlook for job security at CapTel Service Specialists in 2026.

CapTel Service Specialists

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Good job but the pay makes it difficult to stay

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It was a good stepping stool while in college

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