CVS Health Customer Service Representative reviews

3.2

60% would recommend to a friend

(811 total reviews)
avatar

David Joyner

70% approve of CEO

48% positive business outlook

Customer Service Representative employees have rated CVS Health with 3.2 out of 5 stars, based on 811 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. CVS Health is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

811 reviews
3.0
10 Feb 2026

Employer review

Recommend
CEO approval
Business outlook

Pros

Good work environment, they give you resources to growth in your professional career.

Cons

Well, there might be a high call volume so you should be used to a fast-paced environment.

Viewing 1 - 3 of 811 Reviews

Glassdoor has 49,056 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.