CSG Reviews

3.7

72% would recommend to a friend

(1,563 total reviews)
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Brian Shepherd

71% approve of CEO

58% positive business outlook

CSG has an employee rating of 3.7 out of 5 stars, based on 1,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
5 Jul 2019

It's a sinking ship of R&D

Recommend
CEO approval
Business outlook

Pros

1. State of the art office. 2. Great internal navigator website for learning new techs. 3. Domain based team is a relief to say the least.

Cons

1. Bangalore has seen a 4x growth in employee count but let that not elude you. Most of the new departments are basically open here to outsource mundane jobs from US to maintain profit margin of the company. Real development work is still lesser. 2. R&D culture has taken a downhill and ED is here to do only cost cutting to save some bucks for next promotion. R&D has strict working hours where everyone is expected to come to office early but no body bothers when someone leaves for the day. And there many folks who enjoy this luxury by just staying till 4 PM. 3 R&D is totally biased where manager works just 5-6 hours a day. Sorry, manager just stays in office for 5-6 hours. Not sure whether they work or browse eCommerce or stock markets. Whereas junior resource is even asked to work on late night to sync with Chicago office.. 4. R&D employee has to wake up early to attend meeting with Australian teams and then stay back in night to attend meeting with US teams. Well there is no on-site so you have to manage only in calls. On-site is given only for one week at max and that's like some sort of a miracle to get. 5. Management expect employees and team to work in evening/night even though they have not provided laptops to them. Last 14 months , laptop procurement process is ongoing . Junior employee gets desktop and he/she is lucky if she have personal laptop to connect from home . 6. R&D expects everyone to just design something like Apple product in the budget of jiophone. 7. Incentives are mockery as most of the awards are given to North American employees.India is still considered as third world here. 8. If you want to make a career here, you should know how to lick the boots. 9. Zero motivation for junior members. 10. All the decision are put down to throat by Chicago folks and Bangalore R&D centre is still a low cost centre for mundane work.

1.0
5 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Good technology available to do your job

Cons

The politics at CSG control every facet of the company. The HR managers and CHRO talk a big game, but they don't back it up. The minute the company wants to save money heads are on the chopping block and they do everything they can to "spread it out" so it doesn't appear that there are mass layoffs. The truth is that they lay people off at the drop of a hat to make their numbers look good for investors, and then turn around and open those jobs again as soon as they've done all of their financial reporting. Ethics issues are also a HUGE problem. People have to tear each other down to get a leg up. Their "values" are a joke. They create teams and surface level support women, etc. just to show how "woke" they are. When it comes down to it they are a business and their employees are a disposable commodity.

4.0
8 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Good environment to work with. supportive team. Bangalore office interior is beautiful and competes with all the top MNC. Less stress in Office (Depends of team you work with) Regular goodies handed over to employees. Work culture is awesome. Difficulty in making friends as all will be busy with their own work. Company is highly focused in terms of work and also understands it employee.

Cons

Not much cons to speak about. -Hikes are given after a years performance like any other company :-p

Viewing 1 - 3 of 1,563 Reviews

Glassdoor has 1,723 CSG reviews submitted anonymously by CSG employees. Read employee reviews and ratings on Glassdoor to decide if CSG is right for you.