Does COS pay their employees well?

According to anonymously submitted Glassdoor reviews, COS employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at COS. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at COS?

44% of COS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COS 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at COS?

Sales Advisor (119) , Sales Associate (93) , Sales Ambassador (45) , Sales Assistant (35) , Part-time Sales Advisor (31) , Floor Manager (21) , Visual Merchandiser (17) , Vendeur (12) , Department Manager (11) , Store Manager (11) , Retail Sales Associate (10) , Part Time Sales Associate (8) , Manager (7) , Retail Sales Assistant (7) , Sales (6)

What are the pros of working at COS according to real employee reviews?

"Colleagues are friendly" ((in 23 reviews)); "Great people to work with on the floor" ((in 23 reviews)); "Safe workplace with good benefits and goos saftey net" ((in 21 reviews)); "The training is good if you are in management." ((in 16 reviews)); "Great culture and work" ((in 15 reviews))

What are the cons of working at COS according to real employee reviews?

"Poor management and under staffed" ((in 61 reviews)); "Not a lot of room to grow and low pay." ((in 49 reviews)); "Low salary for all management levels considering the many responsibilities and the extremely demanding and conflictive customers." ((in 42 reviews)); "managers are rude with no point" ((in 20 reviews)); "Poor communication between the area team and store teams" ((in 11 reviews))

What are the top reviewed COS locations?

Hong Kong , Tsim Sha Tsui , Central

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COS

Part of H&M Group

COS Reviews

3.3

44% would recommend to a friend

(624 total reviews)

Helena Helmersson

42% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (624 reviews)

COS has an employee rating of 3.3 out of 5 stars, based on 624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

624 reviews

5.0

30 Apr 2017

COS

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Culture Training Staff development

Cons

Salary lower than other fashion retail

5.0

13 Jun 2026

Good coworkers make for a positive work environment

Sales assistant

Recommend

CEO approval

Business outlook

Pros

I had good coworkers to work with

Cons

There are no cons I can think of

5.0

5 May 2026

Best retail environment i’ve had

Floor manager

Recommend

CEO approval

Business outlook

Pros

For retail it’s great hours Diverse team Thorough training & good management Employee engagement survey for consistent feedback for management / company

Cons

could be more advertising outwith centre so more people know we are here to increase footfall head office in london

Viewing 1 - 3 of 624 Reviews

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Jobs at COS

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Full Time Sales Advisor (Pacific Place, Admiralty)

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Part Time Sales Advisor (Queen's Road Central)

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Part Time Sales Advisor (City Plaza, Tai Koo Shing)

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Full Time Sales Advisor (Queen's Road Central)

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