Does COS pay their employees well?

According to anonymously submitted Glassdoor reviews, COS employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at COS. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at COS?

44% of COS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated COS 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at COS?

Sales Advisor (119) , Sales Associate (93) , Sales Ambassador (45) , Sales Assistant (35) , Part-time Sales Advisor (31) , Floor Manager (21) , Visual Merchandiser (17) , Vendeur (12) , Department Manager (11) , Store Manager (11) , Retail Sales Associate (10) , Part Time Sales Associate (8) , Manager (7) , Retail Sales Assistant (7) , Sales (6)

What are the pros of working at COS according to real employee reviews?

"Colleagues are friendly" ((in 26 reviews)); "Great people to work with on the floor" ((in 24 reviews)); "And great benefits." ((in 20 reviews)); "Culture is good in the company" ((in 16 reviews)); "The training is good if you are in management." ((in 14 reviews))

What are the cons of working at COS according to real employee reviews?

"Poor management and under staffed" ((in 61 reviews)); "Not a lot of room to grow and low pay." ((in 50 reviews)); "Low salary for all management levels considering the many responsibilities and the extremely demanding and conflictive customers." ((in 44 reviews)); "managers are rude with no point" ((in 19 reviews)); "Long hours but that's the general nature of retail." ((in 12 reviews))

What are the top reviewed COS locations?

Hong Kong , Tsim Sha Tsui , Central

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COS

Part of H&M Group

COS Reviews

3.3

44% would recommend to a friend

(625 total reviews)

Helena Helmersson

42% approve of CEO

35% positive business outlook

COS has an employee rating of 3.3 out of 5 stars, based on 625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The COS employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

625 reviews

4.0

30 Jun 2026

Fun environment, but limited growth opportunities

Sales floor manager

Recommend

CEO approval

Business outlook

Pros

Structure and Can be fun

Cons

Limited room for growth in company

4.0

17 Jun 2026

Fun workplace, but high expectations for part-time roles

Part-time sales advisor

Recommend

CEO approval

Business outlook

Pros

Fun environment and nice colleagues

Cons

Required to learn and expected a lot as a part time.

5.0

13 Jun 2026

Good coworkers make for a positive work environment

Sales assistant

Recommend

CEO approval

Business outlook

Pros

I had good coworkers to work with

Cons

There are no cons I can think of

Viewing 1 - 3 of 625 Reviews

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Jobs at COS

Full Time Sales Advisor (Queen's Road Central)

Hong Kong

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Part Time Sales Advisor (Queen's Road Central)

Hong Kong

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Part Time Sales Advisor (City Plaza, Tai Koo Shing)

Hong Kong

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Full Time Sales Advisor (New Town Plaza, Sha Tin)

Hong Kong

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Fun environment, but limited growth opportunities

Fun workplace, but high expectations for part-time roles

Good coworkers make for a positive work environment

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