CMD Agency Reviews

3.3

51% would recommend to a friend

(23 total reviews)

Kevin Thomas

81% approve of CEO

41% positive business outlook

CMD Agency has an employee rating of 3.3 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CMD Agency employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

23 reviews
1.0
20 Oct 2019

Toxic Bully Culture, Struggling Agency

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Free coffee available all day -Get your flu shot at the office -Parking pass, although there’s a waiting list that’s several months long so budget a few hundred in parking fees or be prepared to move your car around NW Industrial every 2 hours in the meantime.

Cons

-Bully culture on the rise at a struggling agency where many have been bullied out, fired, or fled. It starts at the top with several members of the leadership team and carries down to middle managers. -One manager who appears to be at war with every other department has fired/driven out every last one of the employees who were in her department when she arrived less than a year ago. It's to the point that there’s no one left in her department who has any knowledge of the agency’s biggest clients (the ones who pay the bills). -The same manager openly brags about how many people she’s fired and boasts that the guy who is literally sitting right next to her could be the next to go if he doesn’t shape up. Not the thing to be sharing with other departments, or in the breakroom. -Some departments have to scramble and work overtime to pick up the slack for poor hiring/firing decisions agency wide. -All-staff meetings are frequently a song and dance with the same members of the leadership team who appeared to back the new owner/president in front of the entire agency only moments earlier turning around and instructing their teams to disregard what was said and to pad their hours, etc. -Clients who are wise to the agency’s thrashing are rightfully unhappy with plummeting quality of deliverables and budgets that are quickly burned through due to agency thrash and endless meetings billed to the client. Many of those meetings are unnecessarily lengthy and more about posturing within the agency than getting client work done. -The flood of positive reviews that were posted in June were fake, and assigned to be written by the PR/social media team. It’s no secret since we’re in an open office and you can hear everything. If you had asked me a few years ago I would have recommended CMD. Sadly, today I don’t even recommend it for the short term and most who remain already have one foot out the door.

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CMD Agency Response
6y
Feedback about our culture and agency is valued and appreciated. We ask our team to be innovative, imaginative, and bold every day as part of creating amazing work and driving business results for our clients. Being respectful of each other%E2%80%99s skills, contributions, and capabilities is non-negotiable. We are saddened to learn your experience as a CMDer has become negative and encourage you to share your perspective with me, your manager and/or human resources to better address your specific observations and concerns. Thank you, Darren Rankin, CEO and President
1.0
29 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Free coffee! HR staff is nice

Cons

* At least one major layoff event per year (they call it a "reorganization" or "rightsizing") * Turnover left me with a new unfamiliar team each year * Projects are completely mismanaged, over promised, over budget. Every project feels like we've never done it before. * Departments are siloed to the extreme and very antagonistic towards each other * Creative department is driven by HUGE egos * Projects are never measured for success * No bonuses, raises, incentives. Your hard work will not be recognized unless you have "director" in your title. * Onboarding process: there is none. Especially if you're converted from a contractor to an employee * Secrecy: This is my biggest problem with CMD. Everything is a secret -- even upcoming work! You won't know about work until it's urgently due the next day. You won't know about new processes or procedures because they won't be announced, only enforced. You won't know about major org changes until half your team is gone. You won't even know where most your managers are for meetings! It feels like many people withhold information as a way to hold on to their position.

2.0
9 Feb 2021

Yikes

Recommend
CEO approval
Business outlook

Pros

Nice people good health care benefits

Cons

Out of touch leadership with no experience in agency life or finance

Viewing 1 - 3 of 23 Reviews

Glassdoor has 29 CMD Agency reviews submitted anonymously by CMD Agency employees. Read employee reviews and ratings on Glassdoor to decide if CMD Agency is right for you.