Does Butlers Chocolates pay their employees well?

According to anonymously submitted Glassdoor reviews, Butlers Chocolates employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Butlers Chocolates. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Butlers Chocolates?

44% of Butlers Chocolates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Butlers Chocolates 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Butlers Chocolates?

Barista (61) , Cashier/Barista (9) , Assistant Manager (6) , Head Barista (5) , Cafe Manager (3) , General Operative (3) , Manager (3) , Packing Assistant (3) , Sales Assistant (3) , Store Manager (3) , Tour Guide (3) , Sales Associate (2)

What are the pros of working at Butlers Chocolates according to real employee reviews?

"Not a lot other than free coffee" ((in 9 reviews)); "The company has good training and development program" ((in 8 reviews)); "Free coffee and chocolates" ((in 7 reviews)); "Fun and good staff to work with" ((in 7 reviews)); "Some nice people also in the factory willing to work but need help obviously if only new." ((in 7 reviews))

What are the cons of working at Butlers Chocolates according to real employee reviews?

"We need to be to perfect and the salary is not great" ((in 5 reviews)); "Managers do not ask you about your qualifications or previous professional experiences, you feel unappreciated, underestimated and stuck in the same job position." ((in 3 reviews))

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Butlers Chocolates

Butlers Chocolates Reviews

3.1

44% would recommend to a friend

(133 total reviews)

40% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.0

Culture and values

2.9

Career opportunities

2.7

Work/Life balance

2.6

Senior management

2.4

Compensation and benefits

Butlers Chocolates has an employee rating of 3.1 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Butlers Chocolates employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

133 reviews

3.0

20 May 2026

Supportive manager but extremely busy environment

Barista

Recommend

CEO approval

Business outlook

Pros

Free coffee during shift, sometimes nice staff, supporting manager

Cons

Too busy, you dont stop for not even a single moment

1.0

14 May 2026

Free drinks can't make up for poor management.

Barista

Recommend

CEO approval

Business outlook

Pros

Free drinks while on shift

Cons

Assignment of tasks are unclear. Management is terrible and awful to staff. Emotionally abusive. Well being of employees is not considered.

3.0

13 Mar 2026

Work

Packing assistant

Recommend

CEO approval

Business outlook

Pros

People were really nice in general

Cons

I don’t have much to say

Viewing 1 - 3 of 133 Reviews

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Reviews by job title

Supportive manager but extremely busy environment

Free drinks can't make up for poor management.

Work

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