Better Reviews

Inexperience management, lack of industry knowledge, no transparency Don’t fall for all of the 5 star reviews you see on here. Most are written by HR and friends. One thing this company is great at is the marketing and keeping up with a fake image. This company is managed by recent college grads who started with the company and promoted within 6 months. Note maybe about 85% of the company including ALL levels of management has zero industry experience. We have former yoga and dance instructors, substitute teachers, hotel concierge and baristas communicating with borrowers and trying to close loans. And then you have managers who has never managed a team before playing favorites and violating so many HR rules. Let’s be honest, this company is only thriving because rates are at an all time low and business is practically falling into everyone’s laps at the moment.

They make a big deal about culture and the value they put on their employees, but it appears we were seen as an expense on their balance sheet. I was out of training early, independently producing all the work that was given to me (including coverage files), told by my manager that they were impressed and so happy by my work that they saw future leadership in multiple checkins, then let go with 15% of their staff citing performance. With a hire when planning to fire management style, how can Better.com expect to retain or attract top talent? How can a consumer trust a company that treats their employees this way? Just be wary, they recruited me hard to come to Better.com before this. Poor planning by senior management and I would bet they will do this again.