Does Benenden Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Benenden Health employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Benenden Health. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Benenden Health?

79% of Benenden Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Benenden Health 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Benenden Health?

Customer Service Advisor (5) , Call Centre Agent (3) , Customer Service Representative (3) , Manager (3) , Administrative Assistant (2) , Advisor (2) , Claims Adviser (2) , Contact Center Agent (2) , Contact Centre Advisor (2) , Member Service Representative (2) , Member Services Advisor (2) , Process Improvement Manager (2) , Sales Advisor (2)

What are the pros of working at Benenden Health according to real employee reviews?

"Good teams in the contact centre" ((in 10 reviews)); "Friendly colleagues who are very supportive and hardworking." ((in 10 reviews)); "Great benefits" ((in 8 reviews)); "great culture" ((in 5 reviews)); "Most managers seem to genuinely care about employees and encourage them to progress." ((in 4 reviews))

What are the cons of working at Benenden Health according to real employee reviews?

"Management was cliquey and there was no growth" ((in 5 reviews))

Benenden Health Reviews

3.7

79% would recommend to a friend

(91 total reviews)

Tom Woolgrove

100% approve of CEO

76% positive business outlook

Benenden Health has an employee rating of 3.7 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benenden Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

91 reviews

3.0

8 Jul 2026

Great colleagues but poor leadership and transparency

Operations

Recommend

CEO approval

Business outlook

Pros

Great colleagues Decent benefits package

Cons

Poor leadership from senior management Lack of transparency Poor decision making Limited progression opportunities unless you want to be a people manager

5.0

8 Jul 2026

Positive and supportive workplace with growth opportunities

Claims adviser

Recommend

CEO approval

Business outlook

Pros

Really positive happy place to work, offer lots of support and always doing things to brighten your day. Lots of fun I'm the office and a great team. Loads of opportunities to progress if you work for it

Cons

Don't have much negative to say

1.0

2 Jul 2026

Career progression possible, but toxic environment persists

Advisor

Recommend

CEO approval

Business outlook

Pros

Career progression, If your face fits.

Cons

During my time here, like other who have posted a review over recent months, I have found the place full of little groups who shut people out, your face needs to fit to be in the McDonalds order for example. During the last 9-10 months I seen staff up and quit, staff be forced out and bullied, including a staff forced to leave because of management.

Viewing 1 - 3 of 91 Reviews

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Benenden Health Reviews

Company ratings over time

Reviews by job title

Great colleagues but poor leadership and transparency

Positive and supportive workplace with growth opportunities

Career progression possible, but toxic environment persists

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Jobs at Benenden Health