Important employee materials and candidate forms were unclear and hard to read, often being copies of copies
Strict clock-in policy requiring exact timing, with no compensation for arriving early to prepare.
Required to open doors and direct candidates off the clock, leading to unpaid work before shift start
Facility security concerns, including unlocked doors
Employee lunchroom cleanliness and hygiene were poor
Delays in receiving badge access and system logins, which hindered ability to clock in/out and complete training efficiently