Avis Budget Group Customer Service Representative reviews

2.9

34% would recommend to a friend

(204 total reviews)
avatar

Brian Choi

36% approve of CEO

23% positive business outlook

Customer Service Representative employees have rated Avis Budget Group with 2.9 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Avis Budget Group is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

204 reviews
4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast-pace environment, always meeting new people, most of the staff is friendly and helpful, management always has our back, I feel valued in the work place.

Cons

CSR lead positions are filled by those who aren't trained for all work stations while the combo csr's who are trained for all stations are over-worked and severely underpaid.

Viewing 1 - 3 of 204 Reviews

Glassdoor has 4,447 Avis Budget Group reviews submitted anonymously by Avis Budget Group employees. Read employee reviews and ratings on Glassdoor to decide if Avis Budget Group is right for you.