Ascom Reviews

At HQ all general employees work under security camera and microphone except in the restrooms and the managers offices. For each employee most managers are notified after over 120 seconds of PC inactivity. People have been directed by managers to find people in the restoom due to PC inactivity. These people being monitor are making 6 figures. You are also expected to answer your phone at all houring including for late night brow beatings. Customer facing employees are routinely put in positions unprepared with defective products. Employees are directed to do things that can damage their future credibilty with customers/future employeers. Employees can be blamed for things beyond there control.

Fragmented department . Contracts, documents and CRM all over the place..service team and solutions team can't get on and sales are taking the hit by the customer. Feel bad for the customers as quotations take for ever to get sorted. Hardware and software are good but very disjointed messaging. Other competitors are already ahead of the game. High turnover due to low moral. Contracts are being renewed without considering business opportunities. Really stretched business with very little support. Company aren't aware of their competitors and what they do.