Reviews by job title

11 reviews
5.0
15 Dec 2017
Recommend
CEO approval
Business outlook

Pros

I have worked here since the fall of 2012. I started on Service Desk despite 12 years of former experience at major corporations up north. What I learned in 1 year at ArtemisIT overshadowed the boxed cubical life I once led. Artemis has always encouraged and promoted technical study, certification, and training. Due to the support I received from co-workers and management I went back to school and finished my BA in IT. They have always been there to help me and encouraged me professionally and personally. Even to the point of taking personal time to life coach me so I can succeed in all aspects of my life. Ive never had an employer give that much effort to better their employees. The balance of work and home life has never been an issue. At ArtemisIT the environment is competitive in a health brotherhood type atmosphere. If you put in the time and show the effort you will succeed. It’s the same in life, just showing up does not advance you. You have to want it and be willing to work on yourself. Although the company has had its ups and downs like all companies the silver lining was always in view. Management has continued to improve and has been setting the positive example employees would hope for in an employer. I am glad I stuck it out during the lean years. Unfortunately, others panicked and ran for the quick buck not able to see the forest for the trees.

Cons

The pay could be more but Ive never heard anyone complain they made to much money. The rewards you get in shared knowledge and support make up for that.

1.0
24 Mar 2022

Non competitive

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can touch a lot of hardware/software and learn IT skills quickly if you put the effort in. You are not hand held and have access to everything as a tier 1 help desk employee. If you put in the effort you will learn a lot. Most of the customers aren't doing anything critical so if you fck up while teaching yourself you aren't going to get in much trouble. No change management either so you can always blame it on someone else.

Cons

You won't move up quickly if they are getting away with paying you dog sht. If you learn quickly and are solving tier2/3 issues the only thanks you will get will be from your future self when you leave in a few years and double your salary and benefits. No market research performed so don't expect anything to change except the line of command when another manager quits(or gets pushed out, or gets caught screwing an employee). On call sucks.

5.0
20 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Artemis is a company that has seen a great deal of change in the last 12+ months. I recently left purely because an opportunity opened up for me, not because I was itching to leave. My manager took a great deal of time and effort to help me improve, both professionally and personally. If you are willing to put in time and effort, you will get that investment back in spades. The health benefits are solid, other hard benefits were being looked at for improvement/establishment as I was leaving. The soft benefits are excellent. Family is extremely important to management, so emergencies are not questioned. Normal time off requests are approved as long as you arrange coverage. Efforts are made to ensure employees do not burn out. Access to a manager that is willing to spend their personal time helping you grow cannot be emphasized enough as a benefit. Larger than baseline raises are based on performance and/or certifications. Certifications are compensated with proof of completion and employees are encouraged to select certs that will help both them and the company. Artemis can be a long term career, a great learning and growth stepping stone, or just another job. It's up to the individual which one of these it is to them. As a final note, I moved on to a great opportunity, but I would not be where I am without my time at Artemis.

Cons

If your sole motivation is money, this is probably not the job for you. If you want an easy punch in/punch out job, you're wasting your time and theirs. If you are inefficient and don't address it, your work/life balance can suffer. Some management issues still when I left, but vastly improved since late 2016.

2.0
25 Oct 2019

Politicians or managers? You decide.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The environment is laid back, sometimes or for the most part. The IT staff are extremely hard working and take ownership over anything and everything, even when it’s not their responsibility or falls under their job description. You can learn a lot from the senior level engineers and you can also obtain many useful soft skills from the job as well. The benefits are decent. There’s a lot to learn if you’re put in a position that promotes your growth and opportunities are presented to you. There can be many opportunities and vacuums to fill within the company due to high turn over, but only if you show you want to learn, AND you fulfill managements agenda or show them you’re loyal.

Cons

If I said management was poor or needed improvement, I’d be trying to rationalize utterly unethical and toxic behavior. Management has been unsuccessful as far as I can tell since 2014. They’re not helping the company grow, retain customers or employees. I was a returning employee after being convinced by old co workers to come back. I was told there’d be plenty of opportunity and room to grow, and it was true. I enjoyed my work, I was challenged and my manager cared about the team. My first 6 months back were wonderful and full of learning experiences. My co-workers and I were motivated, customers were happy and I was enjoying my time back. But then, two managers were placed as heads over engineering. They fabricated witch hunts while ignoring ongoing problems and inefficiencies between departments that ultimately hamstring service delivery to customers. My manager was transferred to another department, and then terminated without notice after new management fabricated lies about our department. The problem is that when changes are made to platforms and products, or new services are deployed, site changes are made, etc. There are sometimes questions that follow because of the lack of training, documentation and communication. The CEO was apparently told we ask “stupid questions” and “They don’t want to learn.” Situations like this continued extensively, and even more severe. Eventually, 7 employees departed from the company. 5 out of 7 left willingly, and two were terminated. There's quite a bit of "He said / she said" without facts or proof of breaking policy. Management encourages gossip, rumors and quite a lot of backbiting. You'll ask management for advice on how you can improve or areas you could do better in. They'll tell you "You're doing great" with no other input or mentoring. Then you'll find out the CEO was told you have "Time management challenges" by the same manager you asked for input from, according to some individuals in a leadership meeting. It's very strange. Morale is crippled for most employees, customers are unhappy due to service delivery challenges due to resourcing and the real problems are not only being left unresolved, but more are generated due to lack of strategy and planning. More work and accounts are piled on to individuals without incentive like they’re just fodder, while there’s no rush or urgency to hire. I offered to assist other individuals in departments by becoming a site engineer for that particular site in order to learn and assist further, but my manager decided to out source me for a contract to a temporary client for more revenue. I put my two weeks in and resigned after being offered a projects position with another company. There's so much more to elaborate on, but these were the most important.

5.0
15 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Family environment, job security. I have worked with Artemis for almost a year, and I have never had a job where I enjoy coming into every day until now. The people I work with are all talented individuals who are always there to help. There are so many learning Opportunites and growth within the company. Management cares about their employees and is always looking for their best interest in their career. I am very happy with everything about this company.

Cons

Cons? I don't have any.

5.0
8 Jan 2018

Great Place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and Management listens to employees.

Cons

Nothing to report. Management is great

Viewing 1 - 3 of 11 Reviews

Glassdoor has 17 Artemis IT reviews submitted anonymously by Artemis IT employees. Read employee reviews and ratings on Glassdoor to decide if Artemis IT is right for you.