Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 18 reviews)); "Very good benefit program with health, dental and vision, along with a 401K" ((in 13 reviews)); "They are good people with values and morals." ((in 7 reviews)); "Training was detailed" ((in 5 reviews)); "casual work environment, free services (if in serviceable area), friendly co" ((in 5 reviews))

What are employees saying about Armstrong redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong redundancy and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong Reviews

4.1

83% would recommend to a friend

(112 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture and values

3.9

Diversity and inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

112 reviews

3.0

23 Jun 2026

Good Pay, Great Training. Limited Career Mobility.

Customer relations specialist

Recommend

CEO approval

Business outlook

Pros

- Good pay - Caring supervisors - Great training - Relaxed work environment

Cons

- No opportunities for upward mobility - Difficulty scheduling time off - Upper management is unable to accept or take criticism - Disconnect between frontline agent reality and corporate suite expectations

5.0

20 May 2026

Good work-life balance, but limited development opportunities

Specialist

Recommend

CEO approval

Business outlook

Pros

Work life balance and fast decidex

Cons

DEVELOPMENT IS LIMITED and hard to justify

5.0

14 Feb 2026

Fantastic Folks to work with

Vice president

Recommend

CEO approval

Business outlook

Pros

The folks I worked with at Armstrong were authentic and others centered almost without exception. They all worked hard and rooted for each other. I consider it an honor to be an alumnus of this organization.

Cons

I can't think of any negative that is applicable to the organization as a whole. Very solid company.

Viewing 1 - 3 of 112 Reviews

Jobs at Armstrong

Full Time Customer Service Representative

Broadband Technician 1

Plant Maintenance Lineman 1

Construction Lineman 1

Butler, PA

View job