Amorino Reviews

3.6

50% would recommend to a friend

(182 total reviews)
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Cristiano Sereni and Paolo Benassi

69% approve of CEO

30% positive business outlook

Amorino has an employee rating of 3.6 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amorino employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

182 reviews
1.0
6 Dec 2017
Recommend
CEO approval
Business outlook

Pros

It's really easy to get a job here unless you're an idiot. But they will hire you anyway because they're always desperate.

Cons

Organisation changes every two weeks, so you don't really have anyone to look up for when they need help/advice. There are some so-called "area managers" but they won't really care about you. Shifts can be up to 15 hours a day (you read right: FIFTEEN and one hour break if you're lucky, otherwise 30 minutes), often can be opening one store at 10am/closing another one past midnight in the same day because people hurt themselves while working (no insurance or compensations for illnesses or accidents related) or leave without notice. Shops are often tainted with mice/mould for which no one cares about. Health and safety standards are a joke, literally below legal minimum, and you will be often forced to do dangerous tasks such as handling electricity or do deliveries and the owner will expect you to lift at least 20 litres of ice cream at once. And if he doesn't like you he will call you in store and threaten/insult you with any excuse. You need to stand up all the time, you can't go to the toilet if you're alone in store or busy and you might have to work up to 10-15 days consecutively with no day off. They promise you benefits and bonuses at the beginning but they often take them off for ridiculous reasons. Basic pay is 7.50 per hour which is nothing for the amount of work you will be forced to do. They don't have a standard for weekly hours so you won't get paid extra if you work a lot. Part time can be up to 40 and full time sometimes up to 60 in the summer. Despite all this, Head Office in France will do nothing about it because the owner is a very close friend of the founders so whatever he does, no one will do anything. I know all this will sound exaggerate but if you visit any Amorino store and ask any employee about the working conditions they will all confirm this.

1.0
23 Apr 2018

A Joke of a company (H2C, HCP and HUNI)

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Easy to get a job if you're desperate - Extremely easy to become a supervisor, manager, area manager, hr, etc... (since no one sticks around long enough, whoever does gets promoted easily) - 50% discount

Cons

- No lunch allowance - No insurance - No benefits whatsoever (you get paid your basic salary and that's it!) - Either you're a gelato artist, supervisor, keyholder, shift leader, shop leader or manager the payment is exactly the same for everyone. 8£/ hour. - RIDICULOUSLY EXTREMELY long shifts!!!!! - Everyone complains there are 100£ or 200£ missing from their payslip - You have to clock in and clock out, but that doesn't count for your payment since they only count the hours that are on the rota - 30 minutes break ONLY, every 6 hours (if you're lucky) - Part time you work 45 hours a week, full time you work almost 60 hours a week - Everyday there is someone resigning or calling in sick, so even if it's your day off, you get called to go to work or your name is put on the rota without anyone telling you and you get a call when they notice you're late (because you didn't even know you were supposed to be working) - You are expected to close at 1.30am and open at 10a.m. the next day - If the owner doesn't like you, he will humiliate you in front of everyone - You're being watched constantly and if you do something wrong they call you on the spot - You're expected to open alone and stay alone until 3 or 4 in the afternoon, even if it's busy - You have to do deliveries - There's is no system in place. You never know who you can count on because everyone leaves and there's new people coming in every single day - No training. You just learn the basics in your trial and then you're left on your own to learn by yourself on your first day and you're expected to do as good as everyone else - No uniforms. The staff doesn't have jumpers or tshirts from Amorino, so we just have to use a black shirt instead - No one cares if you're ill or not. If your sneezing, coughing, vomiting, whatever, doesn't matter. Keep making ice creams! And add a little bit of your viruses on top for extra flavour. - The basements and staff room either don't exist and if they do they look like an abandoned building with the walls falling to pieces - The owner rather send food to the bin than letting his staff eating it. If we eat it, even if it was going to the bin, we have to pay for it. "If you can eat, you can pay it!", he says - They keep making promises as a way to keep you in the company, but nothing ever changes - If you request days off or holidays, no one replies to you, so you can never make any plans - If you have a life outside of Amorino, forget about it. You'll only have time to work, go home, take a shower, sleep in a hurry and repeat the next day. Forget having time to eat as well - The area managers defend the owner at any costs. It's like they were brainwashed - You never work in the same shop. One day you can work in Long Acre and the next one you could be working in Westfield - You never have fixed rotas or days off and the rota changes every single day - You work 10 days in a row, have half a day off, work another 10 days, get asked to work on your only day off, work another 10 days, and you're expected to be happy and smiling, and if you complain they ask you "why are you complaining? You're not working that much!"

1.0
22 Nov 2017

This should be your last resort

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lunch allowance 50% discount I don't think there is any other pros lol It's just a bad company that you really want to avoid unless you are really desperate

Cons

Long hours Less pay Short breaks No HR structure Don't care about their staff or managers Rota can change at anytime without notice and when you are late then tell you off Being watched 24/7 but the upper management and always get calls

Viewing 1 - 3 of 182 Reviews

Glassdoor has 350 Amorino reviews submitted anonymously by Amorino employees. Read employee reviews and ratings on Glassdoor to decide if Amorino is right for you.