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      Airwallex

      Engaged employer

      Airwallex Reviews

      3.7

      66% would recommend to a friend

      (531 total reviews)
      avatar

      Jack Zhang

      70% approve of CEO

      76% positive business outlook

      Airwallex has an employee rating of 3.7 out of 5 stars, based on 531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      531 reviews
      3.0
      21 Apr 2021

      Good place to work if you are shielded from the CEO

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Colleagues in general are talented, open and willing to help. Multicultural work environment - You learn a lot from those around you. Business outlook is great. The opportunity could be exciting. People work together to come up with innovative solutions. Start-up company has many issues not right, but talented people are working together to fix them. Good office location and deco. Free drinks. Senior management seems to be really good at fund raising.

      Cons

      The CEO is an ineffective leader. He is rude, arrogant, and lack of respect to people work for him. Some of the older comments say the CEO screams to people - still true today. Don't expect to learn or get inspired from the CEO. No constructive feedback ever. No words of appreciation at all. You may still grow in this company by learning from others, but not from Jack. Good luck if you have to report to him. If you can find a position with someone shielding you from Jack, you would probably enjoy all the Pros above. But if not, try to have at least one 1 on 1 conversation with him in one of your interviews, and think hard if you can deal with him.

      avatar
      Airwallex Response
      4y
      We appreciate you taking the time to share your feedback and experiences at Airwallex. We are committed to ensure we build an engaging and inclusive working environment and continue to actively invest in our people and culture. Airwallex now has a number of internal feedback loops, surveys and initiatives to ensure we maintain effective two-way communications channels with the Leadership Group. Survey responses are anonymous and we encourage you to take part in these opportunities to provide constructive feedback. If you have any further insights or comments you would like to share, please reach out to your manager or your local People Team member - we are continually seeking new and innovative ways to improve the employee experience.
      2.0
      17 Nov 2021

      High turnover, no cultural alignments

      Executive
      Recommend
      CEO approval
      Business outlook

      Pros

      fast growth, good for people who like operations tons of learnings for all joiners little or no hierarchy some senior leadership are great folks

      Cons

      no culture has been defined, depends on your manager executive team is not the best , one of the worst among start ups tons of top talents leaving within 6 months (do look at LinkedIn to validate) the middle level managers are "yes-men", would not stand up for their direct reports toxic culture in some teams in HK benefits are almost non-existent

      avatar
      Airwallex Response
      4y
      Thank you for feedback, we appreciate your points raised. As a company going through rapid growth, with the collaboration of our leadership and people team, we are continuously iterating and prioritising our culture and values first. This includes improving our benefits offering and is a strong focus for us this year. We’re so disappointed to hear this wasn’t your experience. We firmly believe in the power of feedback and if you’d feel comfortable, I would welcome a confidential chat with you to understand your experience and suggestions for how we can ensure others don’t also feel the same. Airwallex now has a number of internal feedback loops, surveys and initiatives to ensure we maintain effective two-way communications channels with the Leadership Group, and individuals can have their voices heard. If you have any further insights or comments you would like to share, please reach out to your manager or your local People Team member - we are continually seeking new and innovative ways to improve the employee experience.
      1.0
      2 Jan 2023

      Not a good company

      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office Nice salary package Young and energetic team

      Cons

      Micromanagement and poor management No SOP, no policies to be followed Heavy workload for everyone Lack of good leaders Airwallex isn’t an Australian firm, the culture is total Chinese and conservative.

      Viewing 1 - 3 of 531 Reviews
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      ReviewsAirwallex reviews

      Glassdoor has 567 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.