Pros
Some of the employees there are hard working and are fun to work with
Cons
Although there are a few hard working folks, the majority are unqualified and lazy, with no accountability from management. One guy literally just walks around the office in his socks all day having to be tracked down to get his work done. The Sales Dept is unchecked and out of control, overstepping their bounds functionally and muddying the waters for the Ops Dept to do their job. It's almost like the lunatics have been left to run the asylum as the Sales Dept pretty much runs the company. Ownership continues to off-shore jobs and severely underpay staff (about 20% less than industry standards). They hire people from other industries, provide garbage training and expect the new employees to be able to do their job function as bsoon as they hit the floor. The business practices are shady as well. I got written up one time for not initiating a telephone number port because the customer hadn't provided an LOA (an FCC requirement). I was told that I should've "just done it" and was formally written up to HR. This place is a 'budget' telecom company being loosely held together with gum and string. If you need a check, it's fine for a few weeks while you look elsewhere.