Pros
The recruitment teams are the only likeable part of the company. The day becomes bearable when you are with people who are suffering like you.
Cons
Policies: The main issue with the company is the sudden changes in the policies. The management will decide which new policy should be implemented and no announcements are made to the employees. So many times the underpaid employees had to fight for their basic rights and salaries because the HR and management "forget" to announce it to the employees. Work life balance: If you will join, kindly forget you have any personal life. The working hours are from 10:30 to 7 but each Recruiter have the work load of 3 people that no one leaves on time. When discussed about OT and leniency in morning incoming times we usually get the reply "but we did not ask you to work overtime. Complete your work on time and you will have not have to stay after work". There is no OT for working on Sundays or for working out of state during campaigns. If you punch even 1 min late, your salary gets deducted but no consideration is made of you work till 10 or 11pm. Power imbalance: The whole HO in Mumbai is run by the General Manager and even Reporting Managers have no power of their own. Even approvals for small changes and corrections should be done through the GM and it wastes half of the time of the Recruiters. If you are ready to work under pressure and ready to be micromanaged then this is a great place.