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      Acceleration Partners

      Engaged employer

      Acceleration Partners Reviews

      3.7

      71% would recommend to a friend

      (362 total reviews)
      avatar

      Matt Wool

      91% approve of CEO

      58% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      4.1

      Culture and values

      4.0

      Senior management

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      Acceleration Partners has an employee rating of 3.7 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acceleration Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      362 reviews
      3.0
      30 Jan 2019

      Depends on the team you're assigned to

      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - WFH is convenient - Talented, intelligent coworkers are easy to come by - Positive and progressive company culture - Exposure to large clients and brand names - Great learning opportunities and team-building opportunities, as well as cross-team collaboration on ad hoc projects - Leadership for the most part, really does value work-life integration and they make a point of rewarding employees for taking time off to disconnect, organizing social events for employees that live near each other, etc. That's really appreciated.

      Cons

      - As other reviews mentioned, there's a big problem with some micromanaging within the company. It's very degrading to have to send your director your email drafts prior to sending to the client, then have every little word picked over by someone that thinks their way is the only way. Especially at a Sr. Manager level. I've never experienced this in other companies. - While I'm aware that certain clients are paying a lot of money for our services, I don't think that qualifies them to treat their account teams like their own personal secretaries. But when your director has set that standard, it's hard to push back against late working nights and ridiculous requests with nearly impossible turnaround times - The company offers raffle prizes for reviews so I feel like I was possibly misled by some of the glowing reviews. It seems like many are written quickly and without much detail, and list the same pros and cons over and over, almost verbatim. That's fine if you just want to win a raffles, but consider pointing out true pros and cons and stop just reiterating "fast-paced environment and work from home may not be for everyone". I know I would have appreciated a little more specific examples of cons like I've mentioned above, because I know I'm not the first to experience these.

      avatar
      Acceleration Partners Response
      6y
      Thank you very much for your time in sending us a review. We know it has been a while since you left this review, but we received similar feedback recently and we wanted to take the time to respond to you as well and reply to where we can do better. I am sorry to hear that you had a less than desirable experience with your team manager and I hope this is improving at the time of writing this. Our teams and our people depend on strong leaders and managers at all levels of the organization. The reality is that we have many new managers as we continue to promote and invest in our own people, which can be a double-edged sword. We heard your feedback and knew this was something we wanted to tackle, so we took on many Leadership and Management Initiatives this year. We launched our Global Leadership and Management Standards, an open performance measurement system for manager effectiveness, offsite retreats for leadership development for our Director level leaders, and even small group forums for management training. To have the best people we are committed to our core value of Excel & Improve and improving our infrastructure to support the growing needs for leadership and management training as we continue to grow and promote from within. I hope you are happy with the changes we have made in the last 6 months and those that will continue to come in the future. And if not, please make sure to let us know in Tinypulse so that we can continue to address the root issues. Many awards submission have long surveys and have participation thresholds to qualify and we recognize that these are time consuming for employees. In the past we have encouraged companywide participation through a raffle, which is 100% on the honor system, none of the data is seen by our team. You can win the raffle if you left a negative review and we would never know. With respect to the similarities in comments, I think that has more to do with our level of authenticity. Employees and prospective employees should want to work here for the right reasons, not a false perception. Working in client services, in a very fast pace company with constant change and remotely from home can be hard and is not right for everyone. We believe the reviews are often similar because we’ve done a good job at creating a consistent, global, and remote culture. We hire, reward, incentivize, and promote on the same core values and operating principles throughout the organization. The result is that most people do not get widely different experiences We believe this is a good thing as it shows that we say what we do, it does not mean we are the right choice for everyone. We feel that there are a good mix of reviews here and hope that most employees are not writing in haste, but with the goal to really give insight to future employees and clients about AP. Thank you for taking the time to leave us a review and providing us the feedback. We need feedback to improve the experiences for all of our employees and your voice makes a difference.
      1.0
      2 Oct 2023

      Read the bad reviews and take them seriously

      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall, I worked with some great people across the country that I never would have had the chance to interact and learn from otherwise and I think the training they give you around management could be useful to some.

      Cons

      My first red flag should have been reading these reviews. The second red flag was when I received copies of all of the founder/former CEO's self help business books on my first day. The culture is bad - Despite the narrative they stick too on focusing on employee happiness and "work life integration," the core of the culture allows for the company to use their operating principles against employees. I watched colleagues be bullied, it became normal to have crying on Zoom calls and thought I was safe from it until I wasn't. Aggressive communication and insults are allowed as long as they aren't in writing, I promise. I wanted to quit after six months, I stuck it out longer and I really wish I didn't. There are several reviews in here about needing medication or therapy to deal with the stress and that's not an exaggeration, that is very common. There are other affiliate agencies that will pay you more and treat you better.

      avatar
      Acceleration Partners Response
      2y
      Thank you for your review. If you are willing, please reach out to me as I would like to understand more about your experience, since it is of course not what I am striving for. Thank you. —Matt
      3.0
      11 Sept 2019

      Great Peers, Tough Management

      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home has its advantages and there is a bit of freedom to make your own schedule. Some really great, smart people!

      Cons

      The work from home environment was tough to grow and learn in on a regular basis. I found that because coworkers were not together often, during onsite visits they were more focused on bonding and managers weren't always willing to sit down and work through account issues, real missed learning opportunities. However, it seemed like your experience here is largely based on the team you are placed on, I found my team tough from a management perspective. Too many hands in the pot, never a clear direction of what tasks needed to be completed on what timeline and where priorities should be. Important note to people looking to work here: they do give incentives to write reviews here, which is why so many use similar wording. The company as a whole is very award focused, almost to a fault.

      avatar
      Acceleration Partners Response
      6y
      Thank you very much for your time in sending us a review. We pride ourselves in our people, it is great to hear that you agree that we have “really great, smart people.” In reply to where we can do better, I am sorry to hear that you had a less than desirable experience with your manager. Our teams and our people depend on strong leaders and managers at all levels of the organization. The reality is that we have many new managers as we continue to promote and invest in our own people, which can be a double-edged sword. I’m not sure when you left AP but this past year we launched/are launching many new management initiatives including, Global Leadership and Management Standards, an open performance measurement system for manager effectiveness, offsite retreats for leadership development for our Director level leaders, and even small group forums for management training. We are committed to our core value of Excel & Improve and improving our infrastructure to support the growing needs for leadership and management training as we continue to grow and promote from within. I think you would be happy to see the changes we have made in the last 6 months alone. In response to the comment that we give incentives to write reviews, this is a little misleading. All reviews are 100% anonymous so we don’t know who writes them and have never incentivized anyone to write positive reviews or told anyone what to say. Many awards submission have long surveys and have participation thresholds to qualify and we recognize that these are time consuming for employees. In the past we have encouraged companywide participation through a raffle, which is 100% on the honor system, none of data is seen by our team. You can win the raffle if you left a negative review and we would never know. With respect to the similarities in comments, I think that has more to do with our level of authenticity. Employees and prospective employees should want to work here for the right reasons, not a false perception. Working in client services, in a very fast pace company with constant change and remotely from home can be hard and is not right for everyone. We believe the reviews are often similar because we’ve done a good job at creating a consistent, global, and remote culture. We hire, reward, incentivize, and promote on the same core values and operating principles throughout the organization. The result is that most people do not get widely different experiences, which we believe is a good thing as it shows that we say what we do, it does not mean we are the right choice for everyone. Thank you for taking the time to leave us a review!
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      Glassdoor has 371 Acceleration Partners reviews submitted anonymously by Acceleration Partners employees. Read employee reviews and ratings on Glassdoor to decide if Acceleration Partners is right for you.