AbsenceSoft Reviews

3.7

66% would recommend to a friend

(54 total reviews)
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Chris Murphy

Not enough data to show CEO approval

62% positive business outlook

AbsenceSoft has an employee rating of 3.7 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AbsenceSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

54 reviews
1.0
8 Apr 2020

Do yourself a favor, don't work here.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Get to work on a product that had little market competition and great potential to solve a real gap in the Leave and Absence Management space. - Great for those who hate their family and do not want a work/life balance. Your life will be ruled by AbsenceSoft firefighting and giving 150% of your effort to do your part in keeping the sinking ship afloat.- Used to offer competitive salary, flexible work arrangement, snacks, PTO, etc. - You will learn a great deal in a very short amount of time due to the urgent nature and complexity the business operates under.

Cons

- The core software product is a pile of junk and wildly configurable which leads to huge stability issues and daily firefighting because there is no solid QA strategy or testing suite to account for even a fraction of all the possible scenarios or regressions. - The company will do anything for a dollar which means the sales and business team will promise anything to win a client without a cohesive business case or plan on how they will deliver it. - The company has an extreme lack of focus which leads to dozens of #1 priorities which requires extreme multitasking and context switching. The company has never delivered something on time and with quality due to this. - The weak, faulty product is the core of the company’s problems. Until the platform is rewritten, the company or product will not be stable under any amount or caliber of leadership, funding, or hard work. The problem is it is almost certainly too late to build a replacement product and perform such a migration. - The new private equity company, Bow River Capital, who purchased the company back in 2019 is trash. The leadership there is trying its hand at software ventures and is proving itself poorly at it. Just because their head guy John Raeder had one successful company and exit does not mean that every attempt after which will be a success. Since purchasing AbsenceSoft in 2019 the company has already gone through 2 reductions in force events under its watch. - Recent hires within the last few months have already been laid off.

1.0
13 Apr 2020

Once promising company is now a Disaster

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New empty office and snacks.

Cons

Poor Leadership/Toxic Culture Let me tell you a story, about a team... At one point the company had leaders that were respected and trusted. Non-Execs had proven themselves in leading initiatives that provided value to the customers and the company. Senior Leaders made smart and informed decisions. At some point egos at the senior level took over and the backstabbing began. Over time the qualified individuals were ignored while empty promises and "Shiny new things" were placed ahead of fixing the existing product. Eventually the capable leaders were let go in the first of two layoffs, leaving only the egomaniacs and inexperienced to lead. The toxic culture started when a Politician was hired instead of a manager. The Politician did what politicians do, make empty promises and eventually deliver absolutely nothing. The failure to produce should have tipped off upper management, but instead closed door meetings occurred and more lies were told. Blame was placed on the people that weren't despicable enough to play those games. Eventually each days focus was spent on trying not to get stabbed in the back or thrown under the bus. Each area of the company was affected by this in one way or another. Quality suffered, implementations of new clients stalled and revenue was lost. The individuals responsible for the decline of the company are still there, propped up only by investors money. It's only a matter of time before the doors are shut.

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AbsenceSoft Response
6y
We appreciate the feedback on this and we believe we have made some major changes across the board to help make this company successful inside and out. In doing so we just had the biggest quarter ever with 200%+ growth year over year. Signing some of the biggest deals in company history and putting us on a path to grow 4x by year-end. On the cultural side, we are adding seasoned SaaS professionals that know how to build a culture and they are putting this topic front and center. We understand that during this change it can feel a bit uneasy but that's what comes with change. This company is doing everything it can to put employees first because we know that employee health = company health. Thanks again for your feedback and please feel free to reach out if you have any questions or concerns.
2.0
24 Jan 2020

Welcome to AbsenceSoft 3.0

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Talented, smart, nice co-workers. Great product.

Cons

It used to be a nice place to work - a small group of people who were passionate about building something great. Yes, there were challenges. Not enough people, not enough money, long hours, NO process whatsoever; the usual startup woes. Results definitely mattered, but customers, employees, our product; these things mattered, too. People stuck around through hard times because there was hope that once we had proper funding, we truly could fix our challenges and be the great company we had the potential to become. Then we got a new investor, and there was so much hope and promise! AbsenceSoft 2.0! But quickly, it became all about growth, money and numbers. Lots of hiring, lots of spending, a new office, a video arcade - not for the employees but because it was cool and hip and looked good on Twitter. Popular perks like flexibility to work from home were phased out. We got a bro culture. It became not about building something great, but hitting our numbers and having the right image. Today a significant portion of the company was laid off. We were invited to a meeting and told that our positions were eliminated. Ok, this happens. Overgrowth happens, and it needs to be corrected. It’s not fun but it’s the responsible thing to do and the right way to run a business. But the way that the meeting was handled was, to me, disgusting. We were told that, unfortunately, this meeting was not to provide support; we could get that later from our friends. HR was there, but largely silent. It was a 12 minute angry rant about the CEO’s reckless spending and how that led to this, a couple of questions, and then we were told we’d be mailed stuff on Monday and the meeting was abruptly ended. It was awful. People were upset, crying, totally blindsided by this with very little support or compassion. Welcome to AbsenceSoft 3.0.

Viewing 1 - 3 of 54 Reviews

Glassdoor has 58 AbsenceSoft reviews submitted anonymously by AbsenceSoft employees. Read employee reviews and ratings on Glassdoor to decide if AbsenceSoft is right for you.