ARS-Rescue Rooter Customer Service Representative reviews

3.9

65% would recommend to a friend

(39 total reviews)
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Scott Boose

82% approve of CEO

67% positive business outlook

Customer Service Representative employees have rated ARS-Rescue Rooter with 3.9 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. ARS-Rescue Rooter is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

39 reviews
5.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I appreciate Mr. Ron for taking the time today to fully inform us on the handbook, insurance and welcoming us to the team

Cons

They system froze a little

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ARS-Rescue Rooter Response
8mo
We appreciate your feedback and are so happy you have chosen to join ARS. Welcome to the team!
5.0
20 Jun 2025

Orientation

Recommend
CEO approval
Business outlook

Pros

The course was Clear and understandable

Cons

I don’t have any comment

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ARS-Rescue Rooter Response
9mo
We appreciate your feedback and are so happy you have chosen to join ARS. You're a valued employee and we love having you as part of the team.
2.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Remote work is a valuable benefit, and the company offers comprehensive training and provides all necessary equipment to ensure success in the role.

Cons

The company places a strong emphasis on securing appointments for every client interaction, aiming to maximize engagement and customer satisfaction. However, there are instances where expectations set with clients may not fully align with the outcomes delivered, which can sometimes result in discrepancies between client expectations and the services provided.

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ARS-Rescue Rooter Response
8mo
Your feedback is appreciated. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!
Viewing 1 - 3 of 39 Reviews

Glassdoor has 1,041 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.