AO2 Reviews

3.6

58% would recommend to a friend

(7 total reviews)
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Nathan Neeley

71% approve of CEO

58% positive business outlook

Reviews by job title

7 reviews
1.0
6 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The actual Seller Labs Manages Services team, that are mostly now gone. Those people had the grit, the brain power, and in turn, managed a fantastic organization of clients.

Cons

Seller Labs' previous owner & COO sold off the company to AO2 after a pretty rough year and a half of financial decline. Seller Labs employees began to put in their termination notice or quit effective immediately prior to the buyout due to the COO trying to slash our salaries by $10,000 and/or make us commission-based only. This did not work and so the acquisition took place. I was let go based on a silly, 5-minute "culture" survey after being one of the original, loyal managed services employees of many years without ever meeting a single person from AO2. When I was let go, multiple clients whom I built strong relationships reached out to me and broke their contracts /left AO2. My entire team was shocked, to say the least, that I was even let go in the first place. I was already incredibly underpaid ($42,000) and only ever saw ONE raise during my eentiretenure ($55,000 when I should have been closer to $62,000). At current, 9 of my 15~ person team have left and every single remaining employee is incredibly overworked with no real plan or support in place. AO2 management expected everyone to come up with the entire plan themselves on how to merge companies on top of the workload they already had in addition to the new workload they poured on top of the very obviously overloaded plate.

5.0
18 Mar 2024
Recommend
CEO approval
Business outlook

Pros

I kickstarted my ecommerce career with AO2 when we were a super small and hungry startup. We've tried to keep that hunger and thirst for innovation and knowledge going even as we've greatly expanded our team and capabilities. My favorite part about working here is the constant improvement and fast paced team we have, as well as the people who are always willing to take time out of their day to help each other out. It's great to see leadership, communication and collaboration at so many levels between so many departments.

Cons

In the changing world of ecommerce, especially amazon, it sometimes can feel like change is constant both internally and externally. My greatest advice is to embrace the change and adopt a student mentality. I've never been the best account manager or ppc manager, but by listening to those I know are better than me and staying on top of trends/in the news for everything ecommerce I was able to expand and hone in my skillset a lot faster than I thought when I first got started.

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