AIA Group reviews about "colleague"

Ugly politics and unprofessionalism. Long hours till midnight and not allowed to take leave during last week of each month and whole of December including weekends/ public holiday to support business.

Some managers are not sufficiently hands-on in their work. In certain cases, particularly with less experienced managers, decisions can be overly self-centered and limited to their own perspective, without adequate consideration of the team’s challenges. There is a lack of work-life balance. It is not uncommon for one staff member to manage up to ten portfolios at a time. While we often hear that headcount is restricted by HR, the workload does not justify the current salary levels under these conditions. Underperformance is difficult to address effectively. Staff who are unable to meet expectations cannot be removed easily, as extensive documentation and evidence are required. During this process, the remaining team members are expected to absorb the additional workload. At times, department heads are not fully aware of the operational struggles faced by their teams. Additionally, some managers make frequent exceptions or deviate from established policies for top-producing agents, which creates inconsistency and unfairness. The company places significant emphasis on supporting agents, often at the expense of staff wellbeing. Promotion decisions are typically predetermined at the beginning of the year, rather than being assessed based on actual performance and contributions at year-end.

The management is to focus on themselves rather on overall organization.

Pay is not that wonderful though

a little bit politics, but thats normal

Hard to change culture, some colleagues maybe toxic

Staff benefits can be improved.

Stressful jobs and maybe need ot for higher manager level