383 Reviews

4.0

74% would recommend to a friend

(20 total reviews)
avatar

Sukhi Dehal

Not enough data to show CEO approval

60% positive business outlook

383 has an employee rating of 4.0 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 383 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
3.0
13 Dec 2023

Not the best

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work from anywhere and flexi time policies were fantastic. Very inclusive place to work. Good salary. A few great colleagues who are always willing to help you learn.

Cons

I found majority of staff to work siloed, and did not want to help or support new starters. Some were incredibly rude, and offensive. Some concerns I raised around the rude way in which they spoke to me, particularly in front of colleagues and clients, were initially swept under the rug as that's "Just the person they are. But they are often right in what they are saying, so give them a listen". When initially joining the business, whilst I had two very intense training days, these were to meet "managers" but were quite often a video rather than a real interaction. There was no real interaction with my manager those first few days. There was a lack of enthusiasm from my manager, and a lack of direction. Once I had passed probation, I felt I was in a safe and enjoyable job. However just a few months later the business made a surprise announcement that redundancies were being made. I was one of those such people. A large 20% of the business were being let go. I don'f feel it was handled very well, there was no support for those under consultancy, some of us were completely in the dark around timescales, likelyhood etc. I also noticed a pattern in that several of those impacted by the redundancies were recently (or currently at the time) signed off work (short term) for very legitimate reasons, sudden bereavements, nasty infections etc. It felt as if we/they were being punished for this, when this is completely out our/their control. The founder, seems to have a temper when he doesnt get his own way. And also lacks real direction, which is likely why the business were/are doing so badly. Most time spent is on one large client, rather than new business or other clients. Whilst there were a few great sales people, most were dead weight, not bringing in any new business, creating leads or revenue.

1.0
8 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Made some good friends there.

Cons

Not the best management, lack of client projects means you work a lot on internal work. Very much about how they look from an outside perspective when in reality it’s not all that. A lot of ‘fluff’ when it comes to reasoning behind design decisions, over complicated reasoning to sound smarter than it actually is. Not the most impressive client list. Culture is very forced upon the staff. I can see they’re trying to come across as a product design studio, when really they’re more like any other marketing agency.

2.0
11 Apr 2024

It's a Mess.

Recommend
CEO approval
Business outlook

Pros

- Work from anywhere (this is the main one). - Very inclusive place to work, although it feels like this is done to look good vs any actual benefits. - People, outside of the leadership team 383 has great people. The leadership team are badly under qualified and wouldn't hold such senior positions anywhere else. - Great logo's, 383 has some great logo's but 383 are typically a minor agency for those logo's. - The pay isn't terrible, but it's on the lower end of market value. - Christmas shut down.

Cons

Where do I start. - No strategy. The company has no long term strategy for the future and the growth of the company. They grew to quick, lost 75% of the business they expected to win then made a third of the company redundant over roughly six months. - The leadership team are woefully under qualified for the positions they hold. Most of which were promoted weeks before the redundancies started. How can you promoted a leadership team who are leading a failing company? - The sales team are nice enough, but their sales record is embarrassing. There's no pipeline, no marketing team left to generate a pipeline and no understanding of how this can be improved. This means they end up targeting existing clients for sales and bleeding them dry until the client either complains or stops responding. - Too many cooks. This was a consistent problem during my time at 383. There are too many people who want a say in what's next for your client and more often than not, they ignore the people closest to the client. Unless you're saying what management want to hear, they won't listen. - 383 are a start-up who think and act like they're a major agency. The pricing and bid model often come in way higher than competing agencies often ignoring client budgets all together. This drives the lack of new business and pipeline. - Company mood. Outside of the management team, the mood within the company was very poor before I left. This was highlighted during company wide calls and largely ignored. - A lot of the best "talent" within the company has already left or is leaving and I expect that to continue. - 383 is a "fake it till you make it" company. They will quite often oversell the labels they work with making it seem like they've completed work that they played a minor part in. "We have loads of experience in X" without mentioning that experience came 5+ years ago and hasn't been repeated since. Advice to anyone considering a role at 383. Personally, I would stay clear. On the outside they look great, when I accepted my role with the company I felt very positive, but when you're on the inside you'll quickly see you've been told a tall tale. If you join, treat it as short term. The second they lose another client or two, which will happen, they will let more staff go. 383 will either be closed down in a few years or stay as it is, a small start-up, it's not the company you join to build yourself or a career.

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